Description

*Entry Level Position

MAIN FUNCTION: Promptly and professionally answers telephone calls.• Updates patient demographic information and enter into electronic record.• Creates new patient records as needed.• Conduct insurance information verification and eligibility checks.• Schedules patient appointments according to established office protocols and triage guidelines. • Communicate with physician office staff on patient concerns, requests, and scheduling changes.• Refer patients as needed to Griffin Faculty Physician and Griffin Hospital resources.• Identifies potential gaps in care, including need for annual preventative visits, and schedules as needed.• Participates in population health outreach campaigns and helps to schedule as needed• Perform other duties as assigned by supervisor or manager

EDUCATION: High school diploma or GED. Graduation from medical office or medical administration program preferred. Must have knowledge of medical terminology and medical insurance requirements.EXPERIENCE:Must have a minimum of 1 year experience working in medical office environment. Must have experience working with electronic health records. Must possess strong customer service skills and must be able to multi-task.

EOE/Minorities/Females/Vet/Disabled

Qualifications

Education

Required

• High School or better

Experience

Required

• Must have a minimum of 1 year experience working in medical office environment. Must have experience working with electronic health records. Must possess strong customer service skills and must be able to multi-task.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)