CHC Case Manager - Administrative Special Services Staff II (ARPA)

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CHC Case Manager - Administrative Special Services Staff II (ARPA)

Salary

$27.88 - $32.10 Hourly

Location

CAYMC, MI

Job Type

Appointed-Directors-Discretion of Mayor/Leg Body

Remote Employment

Flexible/Hybrid

Job Number

202499929102-2CHCCM

Department

ARPA STAFFING

Division

ARPA Staffing

Opening Date

09/05/2024

Closing Date

9/19/2024 11:59 PM Eastern

Bargaining Unit

9000-Non Union Salary Regular Service General

• Description

• Benefits

• Questions

Description

The Community Health Corps (CHC) Case Manager (Administrative Special Services II) ARPA primarily serves to stabilize and facilitate resource navigation services for Detroit residents. Where needed, the Community Health Corps (CHC) Case Manager will provide direct connections in the form of application assistance and warm handoffs to residents with significant household barriers. Beneficial documentation assistance, including ID, social security cards, birth certificates, proofs of income and/or proof of benefits for all household members is provided by the Community Health Corps case manager. If income is a barrier, the Case Manager will utilize internal partnerships to gain employment or SSI/SSD benefits within a defined case management period. Upon completion of the case plan, the resident will be connected to local resource organizations for long term support.

The Community Health Corps (CHC) Case Manager will maintain a caseload of 75 or more households, with the expectation to complete resource navigation training and connection with the resident within 180 days. Daily contact with households within the caseload is required. Duties include closely maintaining a record of contact and resources provided to households, case notes, ID and documentation support delivery.

Examples of Duties

• Build a tightly managed caseload of households with resource needs and document all weekly progress and interactions.

• Build and maintain a case file for each household, uploading vital documentation as needed.

• Developing, revising, and enforcing household case management plans

• Proposing training and development opportunities during formal and informal check-ins and meetings.

• Receive and manage assigned work and document next steps and deliverables

• Analyze and evaluate, on a quantitative or qualitative basis, the barriers facing individual clients.

• Maintain contact with the internal Resource Team in order to find and route residents directly to beneficial resources.

Minimum Qualifications

Education

Bachelor's degree from an accredited college or university, with major course work in business administration, pubic administration, public policy, economics, finance, accounting, urban studies, information technology, or a case management, health, social services or social work-related field or four years of professional experience.

Experience

Two years of professional experience involving the systematic review of financial data or one (2) years of experience in customer service and health, human or social services related field.

Equivalent combinations of education and experience may be substituted to meet the education and experience requirements of this position.

Supplemental Information

Appointment term is based on availability of grant funds.

Medical Plan Offering for Administrative Special Services Employees

The City of Detroit is pleased to continue to provide a medical plan option to our Administrative Special Services Employees for the 2020 plan year. This plan is provided by Blue Care Network of Michigan and utilizes their PCP Focus Network. This plan provides you with the opportunity to receive an enhanced level of benefits and pay less out of your paycheck for your medical plan. There are two important requirements that you should consider and understand if you should decide to enroll in this plan. You will have to choose a primary care physician that serves within the PCP Focus network. This primary care physician coordinates your care. The network includes over 22,000 Primary Care Physicians. There are also Wellness Requirements that you (the subscriber) must meet in order to remain in the enhanced level of benefit.

Administrative Special Services Staff (Exempt) are eligible for the following benefits:

• CURRENT SICK LEAVE – Granted (3) months of continuous service. (1) day per month, not to exceed (12) days per year.

• VACATION – Granted (1) day per pay period, not to exceed 20 days per fiscal year

• PAID HOLIDAYS – Granted if paid for 600 straight time hours in the (12) months prior to the holiday

• MILEAGE REIMBURSEMENT - Granted on same basis as regular employees.

• WORKERS COMPENSATION – Covered by applicable laws.

• UNEMPLOYMENT COMPENSATION - Covered by applicable laws.

• HOSPITALIZATION – You are eligible to purchase healthcare benefits for yourself and your dependents under a group rate. You will be responsible for the full premium, no employer contribution will be applied. Please review the Health Care Plan Options Booklet for more detailed information.

• This position is not eligible for the City Pension Plan, dental, vision, optical, death, life, disability, funeral, reserve sick or jury duty.

Administrative Special Services Staff (Non-Exempt) are eligible for the following benefits:

• CURRENT SICK LEAVE – Granted (3) months of continuous service. (1) Day per month, not to exceed (12) days per year.

• VACATION – Granted on the following basis:

Terms of Service Vacation leave Earned

Less than 6 months None

After 6 months & (1000 work hours)5 days

After 1 year An additional 5 days

2-5 years 10 days

6-7 years 11 days

8-9 years 12 days

10-12 years 13 days

15- years15- years

• PAID HOLIDAYS – Granted if paid for 600 straight time hours in the (12) months prior to the holiday

• OVERTIME - Granted on same basis as regular employees.

• MILEAGE REIMBURSEMENT - Granted on same basis as regular employees.

• WORKERS COMPENSATION – Covered by applicable laws.

• UNEMPLOYMENT COMPENSATION - Covered by applicable laws.

• HOSPITALIZATION – You are eligible to purchase healthcare benefits for yourself and your dependents under a group rate. You will be responsible for the full premium; no employer contribution will be applied. Please review the Health Care Plan Options Booklet for more detailed information.

• This position is not eligible for the City Pension Plan, dental, vision, optical, death, life, disability, funeral, reserve sick or jury duty.

  01

  Please describe your professional experience with customer service, health, human services, social services, financial data, realty, legal services, or other similar field.

  02

  Please describe your education and/or technical training, licenses, or certifications and how it relates to this position.

  Required Question

Agency

City of Detroit

Address

Coleman A. Young Municipal Center 2 Woodward Ave ste 316 Detroit, Michigan, 48226

Website

http://www.detroitmi.gov/Detroit-Opportunities/Find-A-Job

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