The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself.

As a Lead Product Designer, you'll develop the experience design discipline within the organization and deliver superior user experiences to achieve business objectives and successful client outcomes. You'll apply UX and UI principles and methodologies to enhance product design through user research and testing and solve the complicated business problems. As an expert in your role, you'll elevate the design acumen within the organization, ensure adoption of best practices and mentor peers.

About the Role

• Lead the development of UI and UX design best practices, templates and trainings to increase design knowledge and standards for the organization

• Advise senior leaders on UI and UX initiatives and strategies

• Collaborate with teams to create user-centered product designs, requirements, workflows and strategies

• Create user experiences and interfaces for product prototypes in keeping with industry standards and best practices

• Conduct user research, including planning, prioritization, feedback collection and action plan creation

• Translate user needs and business requirements into compelling experiences

• Create user journeys, user flows, wire-frames and interactive prototypes across multiple devices and interfaces

• Create low- and high-fidelity prototypes to communicate design intent

• Recommend metrics to define, manage and measure design success and prioritize enhancements

• Collaborate with leadership to support team member onboarding and growth

About You

Minimum Qualifications

• Bachelor’s degree or equivalent expertise in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human-Computer Interaction, Human Factors or a related field

• 7 years of experience or equivalent expertise designing solutions for software, web applications or mobile native apps

• 5 years of experience or equivalent expertise using industry standard design and prototyping tools to create low- and high-fidelity designs and define the work, such as Figma or Adobe XD

• Demonstrated expertise defining the success criteria and key performance indicators (KPIs) used to measure design effectiveness

• Demonstrated experience influencing, negotiating with and gaining buy-in from stakeholders, including senior leadership

• Demonstrated ability to develop an experience design discipline for an organization, including creation and facilitation of trainings, establishing design standards and tool enablement

Preferred Qualifications

• Master’s degree in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human Computer-Interaction (HCI), Human Factors or a related field

What You’ll Get

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks (https://www.myrocketcareer.com/working-here/benefits/) .

About Us

Rocket Mortgage® was founded in 1985. Today, we’re a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. We’re known as experts in the mortgage industry, but we’re also innovators – we strive to create the best experiences for our clients from beginning to end. And we’re not your typical employer. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, The Pulse, at Careers@myrocketcareer.com .

Colorado, New York City, Jersey City, California, D.C and Washington Candidates Only.   The salary range for this position is one hundred thirteen thousand dollars to two hundred thirty-six thousand five hundred dollars. The position may also be eligible for an annual bonus and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is only an estimate and is subject to revision from time to time as the Company, in its sole and exclusive discretion, deems appropriate. The Company may determine during its review of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position.

Los Angeles County Candidates Only. Qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the California Fair Chance Act.

The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at Careers@myrocketcareer.com.