Peer Support Specialist -- Crisis Services

Under the general supervision of the Director of Crisis Services, the Peer Support Specialist -- Crisis Services provides support and recovery training to individuals receiving services. The Peer Support Specialist also assists in implementing/creating a recovery environment and acts as an advocate for the needs and rights of every individual.

PRINCIPAL DUTIES AND RESPONSIBILIES:

• Provides a variety of peer support services and direct interventions with those seeking recovery.
• Engage individuals in a recovery partnership and assists in identifying participant's hopes and dreams and the solutions they are seeking.
• Teaches recovery and life skills using recovery tools.
• Shares relevant personal experiences related to the "Recovery Process" for the benefit of individuals in recovery.?
• Models hope, personal responsibility and self-advocacy to demonstrate how recovery goals can be respectfully met and how a belief in self is maintained.
• Creates a supportive environment for an individual's recovery.?
• Assists in developing natural supports and community living.
• Cultivates connectedness in the person's life (self, others, the environment, and to meaning and purpose).
• Coordinates with the individual's clinical team and other supports to arrange services or resources to help the individual achieve their goals.
• Observe and report individuals' changes in mental health status, physical appearance?and behavior. ? 
• Conduct follow up calls, attends meetings and interacts with clients and their families after initial contact. 
• Assists with food preparation, serving and clean up as needed.
• Completes clinical documentation as required.
• Understands and adheres to DWIHN compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies.
• Ensures implementation, quality and coordination of services.
• Establishes and maintains appropriate working relationships with individual staff,?outside agencies and vendors.? 
• Performs?additional?outreach activities in the community as needed.

• Performs other related duties assigned.

   

KNOWLEDGE, SKILLS AND ABILITIES (KSA'S)

• Knowledge of DWIHN policies, procedures and practices.
• Knowledge of the DWIHN provider network and community resources.
• Knowledge of MDHHS policies, rules, regulations and procedures.
• Knowledge of Federal policies, rules, regulations and procedures as it relates to DWIHN.
• Knowledge of and ability to comply with HIPAA security standards to ensure the privacy of people served.
• Knowledge of behavioral health and mental health principles and practices.
• Knowledge of Peer Support principles and practices.

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``` - Knowledge of Suicide Prevention, Resilience and Crisis Intervention. - Assessment skills. - Evaluation skills. - Organizational skills. - Communication skills. - Active Listening skills. - Computer skills (Word, Excel, Access, Power Point, Outlook, Teams). - Teamwork Skills. - Ability to communicate orally. - Ability to communicate in writing. - Ability to work effectively with others. - Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. - Judgement/Reasoning ability.

REQUIRED EDUCATION:

High?school diploma or a G.E.D. 

REQUIRED EXPERIENCE:

One (1) year of experience working with?individuals?with emotional impairments and/or seeking recovery treatment.