Research Technician

Wayne State University is searching for an experiencedResearch Technicianat its Detroit campus location.

Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.

Essential functions (job duties):

The Wayne State University Center for Urban Studies Computer Assisted Telephone Interviewing (CATI) Lab is seeking Telephone Interviewers to complete surveys over the phone with community members. This position offers flexible hours, meaningful in-person work, and competitive starting wages.

The benefits to working as a Telephone Interviewer at a premier urban research institution at Wayne State University include:

• Flexible part-time hours: Work a minimum of 20 hours per week, and up to 40 hours per week, typically in 4-hour shifts; evening and weekend shifts available (one Saturday or Sunday shift is required).

• Meaningful work: The Center is a non-profit organization dedicated to conducting high-quality social science research in the public interest.

• Stimulating work: Phone interviewing is challenging and dynamic work that draws heavily on your interpersonal skills.

• Competitive pay: Telephone Interviewers have a starting wage of $14 - $18 per hour depending on experience or bilingual status (Spanish or Arabic), with opportunities to take on other assignments within the Center.

• Professional development: Upon completion of training on protection of human participants, you will be certified under the University’s IRB (Institutional Review Board). This job is a great resume builder as well as a chance to develop skills that can be applied to a wide variety of professions. Many of our telephone interviewing supervisors started off as telephone interviewers.

Qualifications:

Candidate Profile:

• Must attend all in-person training sessions.

• Experience interviewing residential households by telephone preferred.

• Good computer skills; able to use a Windows-based system.

• Excellent verbal communication skills and enunciation; phone personality.

• Ability to follow all standard operating and project-related procedures and pay attention to detail.

• Solid work ethic and reliability.

In addition to meeting specific job requirements, all employees hired for this position must present evidence of their identity and authorization to work in the United States (I-9 documentation) and undergo a background check.

Resume and professional references required.

School/College/Division:

H32 - Provost & VP Academic Affairs

Primary department:

H6614 - Center Urban Studies (H6614)

Employment type:

• Temporary Employee

• Job type: Fractional Time

• Job category: Research

Funding/salary information:

• Compensation type: Hourly Wage

• Hourly rate:

• Salary minimum: $14.00 per hour

• Salary hire maximum: $18.00 per hour

Working conditions:

Job openings:

• Number of openings: 25

• Reposted position: No

• Reposted reason: None (New Requisition)

• Prior posting/requisition number:

Background check requirements:

University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.

Equal employment opportunity statement:

Wayne State University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. The university encourages applications from women, people of color and other underrepresented people. Wayne State is an affirmative action/equal opportunity employer.