Shelter Case Manager (Administrative Special Services Staff II) ARPA

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Shelter Case Manager (Administrative Special Services Staff II) ARPA

Salary

$54,080.00 - $60,320.00 Annually

Location

CAYMC, MI

Job Type

Appointed-Directors-Discretion of Mayor/Leg Body

Remote Employment

Flexible/Hybrid

Job Number

20240399929102DJ

Department

ARPA STAFFING

Division

ARPA Staffing

Opening Date

09/06/2024

Closing Date

9/20/2024 11:59 PM Eastern

Bargaining Unit

9000-Non Union Salary Regular Service General

• Description

• Benefits

• Questions

Description

The City of Detroit's Housing and Revitalization Department, Detroit Housing Services (DHS) division is currently seeking professional(s) for the role of Shelter Case Manager (Administrative Special Services II) ARPA.

The Detroit Housing Services Shelter Case Manager is a professional located within the Housing and Revitalization Department’s (HRD) Detroit Housing Services Office. The Detroit Housing Services Office (DHS) looks to address city-wide housing insecurity with preventative, responsive and broadly available measures. The Housing Services Office is structured to meet a broad range of housing needs faced by residents, through an internal continuum of services and as a participant’s housing needs change, so does the type of services available to them within the program.

The Shelter Case Manager will call-down to a list of residents residing in Detroit emergency shelters, and assess those residents for housing navigation eligibility. If eligible, the Shelter Case Manager will open a case file, gather income documentation, and then find and apply to housing opportunities on behalf of the individual. The program aims to exit individuals residing in emergency shelter to permanent, safe and secure housing within 90 days.

Examples of Duties

• Build and tightly manage a caseload of households with housing needs, and document all weekly progress and interactions.

• Build and maintain a case file for each household, uploading vital documentation as needed.

• Locate and apply to housing units on behalf of the individual or family.

• Developing, revising, and enforcing household case management plans.

• Proposing training and development opportunities during formal and informal check-ins and meetings.

• Receive and manage assigned work and document next steps and deliverables.

• Analyze and evaluate, on a quantitative or qualitative basis, the barriers facing individual clients.

• Maintain contact with the internal Housing Inventory Team in order to find and route residents directly to beneficial resources.

• Gain and maintain HMIS licensure.

Minimum Qualifications

Education and Experience:

• Bachelor’s degree from an accredited college or university, with major course of work in business administration, public administration, public policy, economics, finance, accounting, urban studies, information technology, or a case management, health, social services or social work-related field.

• Minimum one (1) year of professional experience involving the systematic review of financial data or one (1) year of experience in customer service and health, human or social services or related field.

  Equivalent combinations of education and experience may be substituted to meet the education and experience requirements of this position.

  Qualifications:

• Prior experience assisting individuals with housing needs and resources.

• Prior c ase management experience

• 1-2 years of Housing/Shelter experience

• HMIS License

• The ability to provide and/or maintain a high level of customer service.

Supplemental Information

Appointment term is based on availability of grant funds.

Medical Plan Offering for Administrative Special Services Employees

The City of Detroit is pleased to continue to provide a medical plan option to our Administrative Special Services Employees for the 2020 plan year. This plan is provided by Blue Care Network of Michigan and utilizes their PCP Focus Network. This plan provides you with the opportunity to receive an enhanced level of benefits and pay less out of your paycheck for your medical plan. There are two important requirements that you should consider and understand if you should decide to enroll in this plan. You will have to choose a primary care physician that serves within the PCP Focus network. This primary care physician coordinates your care. The network includes over 22,000 Primary Care Physicians. There are also Wellness Requirements that you (the subscriber) must meet in order to remain in the enhanced level of benefit.

Administrative Special Services Staff (Exempt) are eligible for the following benefits:

• CURRENT SICK LEAVE – Granted (3) months of continuous service. (1) day per month, not to exceed (12) days per year.

• VACATION – Granted (1) day per pay period, not to exceed 20 days per fiscal year

• PAID HOLIDAYS – Granted if paid for 600 straight time hours in the (12) months prior to the holiday

• MILEAGE REIMBURSEMENT - Granted on same basis as regular employees.

• WORKERS COMPENSATION – Covered by applicable laws.

• UNEMPLOYMENT COMPENSATION - Covered by applicable laws.

• HOSPITALIZATION – You are eligible to purchase healthcare benefits for yourself and your dependents under a group rate. You will be responsible for the full premium, no employer contribution will be applied. Please review the Health Care Plan Options Booklet for more detailed information.

• This position is not eligible for the City Pension Plan, dental, vision, optical, death, life, disability, funeral, reserve sick or jury duty.

Administrative Special Services Staff (Non-Exempt) are eligible for the following benefits:

• CURRENT SICK LEAVE – Granted (3) months of continuous service. (1) Day per month, not to exceed (12) days per year.

• VACATION – Granted on the following basis:

Terms of Service Vacation leave Earned

Less than 6 months None

After 6 months & (1000 work hours)5 days

After 1 year An additional 5 days

2-5 years 10 days

6-7 years 11 days

8-9 years 12 days

10-12 years 13 days

15- years15- years

• PAID HOLIDAYS – Granted if paid for 600 straight time hours in the (12) months prior to the holiday

• OVERTIME - Granted on same basis as regular employees.

• MILEAGE REIMBURSEMENT - Granted on same basis as regular employees.

• WORKERS COMPENSATION – Covered by applicable laws.

• UNEMPLOYMENT COMPENSATION - Covered by applicable laws.

• HOSPITALIZATION – You are eligible to purchase healthcare benefits for yourself and your dependents under a group rate. You will be responsible for the full premium; no employer contribution will be applied. Please review the Health Care Plan Options Booklet for more detailed information.

• This position is not eligible for the City Pension Plan, dental, vision, optical, death, life, disability, funeral, reserve sick or jury duty.

  01

  Describe your experience providing services to individuals residing in Emergency Shelter.

  02

  Do you have an active HMIS License?

• Yes

• No

  03

  If you do not have an active HMIS license, when is the last time that you had an active license?

  Required Question

Agency

City of Detroit

Address

Coleman A. Young Municipal Center 2 Woodward Ave ste 316 Detroit, Michigan, 48226

Website

http://www.detroitmi.gov/Detroit-Opportunities/Find-A-Job

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