Job Information
Logitech Solution Specialist in Doral, Florida
The Latin America B2B Solutions Specialist team is a highly creative and collaborative group of passionate technical sales professionals who enjoy sharing their knowledge with customers and partners and are considered a go-to technical resource. The team collaborates with the Account team and is a strong advocate for the Logitech brand, provides initial and ongoing customer design and sales support, work to develop mindshare with customers and partners, and helps drive customer success daily. As a result, the SEs team is continually learning and increasing their knowledge and sharing through written documentation, group collaborations, and one-on-one. We are constantly learning and applying our knowledge sharing across the team and beyond.
We are looking for a Solutions Specialist (SE) to join the NSC Cluster in Latin America B2B SE team to support pre-sales activities about Logitech Video Collaboration and Personal Workspace. You will report to the NSC Cluster B2B Head and support regional customers in all Latin America (except Mexico & Brazil) to champion customer experience utilizing Logitech B2B technology.
Your Contribution:
Be Yourself. Be Open. Stay Hungry and Humble. Collaborate but Challenge. Decide and Just Do. These are the behaviors you’ll need for success at Logitech.
As a Solutions Specialist at Logitech, you will be pivotal in supporting highly transactional sales processes for our Business-to-Business Video Collaboration and personal workspace solutions. This role is suited for someone with prior experience as a sales engineer, ready to address technical queries, provide product demonstrations, and ensure our solutions meet customer needs effectively.
Responsibilities:
Serve as the primary technical point of contact for Logitech's channel partners and end customers, ensuring all technical questions are answered with accuracy and clarity
Conduct product demonstrations and presentations that showcase the capabilities of Logitech's video collaboration solutions
Partnering very closely with Channel Partners to help support their sales teams by providing technical expertise and assistance during the sales process, contributing to transactional sales strategies and execution
Assist internal sales teams with establishing demos or proof of concepts of our solutions and products.
Maintain up-to-date knowledge of industry trends and technological advancements in video collaboration technology
Assist in the development and delivery of tailored solutions that address specific customer requirements and challenges
Engage in continuous learning about Logitech's product suite and its applications in various business environments
Cooperate with the sales team maintaining an accurate and updated sales funnel at all times with enough coverage to exceed quota.
Participate in quarterly business meetings to review the business and plan upcoming activities and set targets.
Key Qualifications:
For consideration, you must bring the following minimum skills and behaviors to our team:
Previous Experience and Skills:
Product Knowledge: In-depth knowledge of video collaboration technologies, including hardware (cameras, microphones, displays) and software (video conferencing applications, collaboration tools)
Experience in Sales Engineering and/or technical IT/AV experience or equivalent
Demonstrate the ability to leverage technology to develop innovative new solutions that have scaled as the company has transformed into new ways of delivering value to customers
Ability to think strategically about business, product, and technical challenges and assist your sales counterparts to best position Logitech
Familiarity of technology and platforms deployment, emphasizing Microsoft Teams, Zoom, and Google in an enterprise environment
Industry experience, knowledge of our competition, market growth, and value USB devices bring to the conference space
Passion about being on a team with the vision to enhance the culture through how we communicate, connect and collaborate
Professional Certifications:
Industry Certifications : Certifications from recognized industry bodies or technology vendors in networking, video technologies, or related fields (e.g., AVIXA, CompTIA Network+, Cisco certifications, Microsoft certifications) can significantly enhance a candidate's qualifications
Sales and Technical Training : Proven experience in sales methodologies, technical sales, and partner management can be advantageous
Soft Skills
Communication : Excellent verbal and written communication skills to effectively convey technical information to non-technical audiences, conduct training, and foster strong relationships with channel partners.
Problem-Solving : Ability to troubleshoot issues, think critically, and provide effective solutions in challenging situations.
Adaptability : Being flexible and adaptable in a rapidly changing technology landscape.
Teamwork and Collaboration : Ability to work collaboratively with internal teams and external partners, fostering a positive and productive working environment.
Language : Fluency in Spanish and English is required (English Caribbean region is included in the territory).
Availability to travel around Latin America (40% time)
Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio and reach for those actions to have a global impact. That’s a pretty sweet spot to be in and we’re always striving to keep it that way.
Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!
This position offers an annual OTE (on target earnings) typically between. $ 102K and $ 148K depending on location and experience.
In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills.
We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.
All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.
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