Job Information
Bally's (Dover Downs) Server- Macau Kitchen in Dover, Delaware
This job was posted by https://joblink.delaware.gov : For more information, please see: https://joblink.delaware.gov/jobs/1332017
ESSENTIAL FUNCTIONS:
Ensures friendly, efficient, and effective service of food and beverage to all guests, in a timely fashion, adhering to Company Standards.
Ensures guests are greeted with in 2 minutes making eye contact and smiling.
Beverage order placed within 2 minutes- suggest appetizer and alcohol drink of the day.
Operates POS system. Issues guests checks in a holder, makes change, and closes checks. Servers must have an Assistant Manager and/or Supervisor run end of day report to ensure no open checks.
Must possess a personable, customer service attitude with organizational ability to handle multiple tasks simultaneously.
Reports for work in a clean and neat complete uniform including name tag, ID badge, Service License, and black non slip shoes prior to start of shift.
Maintains thorough knowledge of the restaurant menu.
Answers guests questions regarding the menu, makes suggestions regarding food specials.
Writes guests order.
Checks dishes for presentation and accuracy before leaving kitchen.
Pre buses and resets tables as well as assist in running food from the kitchen.
Stays visible at all times to the guests. Limits time in the kitchen.
Completes opening and closing side duties. Checks with assistant manager/supervisor before leaving shift.
Observes diners response to any additional requests and to answer any questions guests may have.
Provides exceptional customer service with a smile.
Communicates effectively with co-workers, supervisors, chefs and guests.
Follows all relevant policies and procedures set by the company.
Complies with the companys recycling program standards.
Follows all state and company ABC Safe Serving of liquor rules and requirements at all times.
Must be actively at work to perform the essential functions of this job.
Comply with all safety and health department procedures as well as Company and/or departmental policies/procedures. Comply with all state and federal liquor laws