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Jimmy John's General Manager in Durham, North Carolina

Jimmy John's is unlike any other sandwich chain in the country because we specialize in super-fast, high-volume sandwich execution! This high-speed execution has earned us the reputation of "Subs So Fast You'll Freak!" and "Americas #1 Sandwich Delivery. "

Now you can be a part of a rock star team that produces and delivers sandwiches freaky fast!

Duties and Responsibilities:

  • Perform all duties of In-shoppers and drivers.

  • Manages a staff of approximately 3 to 20 employees.

  • Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of employees based on performance and restaurant efficiency.

  • Assists in-shoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness.

  • Ensure that every customer receives world-class customer service.

  • Route deliveries and serve drivers to maximize delivery business and speed.

  • Completes daily food preparation (opening procedures, meat and vegetable slicing, bread production).

  • Completes Closing Procedures.

  • Executes systems and procedures with 100% integrity and completeness.

  • Completes daily and weekly paperwork.

  • Responsible for 100% of the cash drawers at all times during the shift.

  • Receives and stores product.

  • Audits previous shift's systems and procedures for 100% integrity and completeness.

  • Manages marketing efforts for your location. This includes playing a key role in developing new marketing ideas, and determining the effectiveness of existing promotions

  • Completes preventive maintenance and upkeep on store's equipment and supplies.

  • Performs other related duties as required.

Special Requirements:

  • Must be at least 21 years old

  • 2 years of fast casual restaurant management experience

  • Must be able to work a minimum of 45 hours per week

  • Willing to work overtime, holidays, weekends as business dictates.

  • Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.

  • Ability to handle and resolve customer threats and issues.

  • Ability to handle and resolve employee issues

  • Skills to use a personal computer and various software packages (Word/Excel).

  • Ability to handle stress and high-volume operations

  • Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, standing and moving about the unit the entire workday.

  • Must be able to lift 50 pounds.

  • MUST HAVE A CLEAN DRIVING RECORD. Must have a valid driver's license, reliable transportation, current automobile insurance and registration.

  • Available to address emergencies or urgent issues as they arise.

Company Introduction

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!

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