Next Generation Solutions Manager

Print (https://www.governmentjobs.com/careers/durhamnc/jobs/newprint/4536651)

Apply



Next Generation Solutions Manager

Salary

$79,151.00 - $122,694.00 Annually

Location

Durham, NC

Job Type

Full time with benefits

Remote Employment

Flexible/Hybrid

Job Number

24-04935

Department

Technology Solutions

Opening Date

06/07/2024

Closing Date

Continuous

• Description

• Benefits

• Questions

Position Description

Work, Serve, Thrive. With the City of Durham

Advance in your career while making a real difference in the community you serve.

Hiring Range: $72,975.00- $113,112.00

Work Day/Hours: 8:00 am - 5:00 pm

The City of Durham’s nationally recognized, award-winning Technology Solutions Department (https://durhamnc.gov/830/Technology-Solutions) builds and aligns the City’s information technology infrastructure so that departments can deliver a superior level of public service. Our team is recognized nationally by the Public Technology Institute, ICMA Center for Performance Measurement and Digital Cities Survey. If you can offer the skills to innovate and the passion to serve, bring your talent to Durham.

The purpose of this position is to be responsible for the daily system management of the City's new Next Generation ERP solutions. The Next Generation Solutions Manager will also actively participate in the deployment, configuration, and testing of the next generation solutions. This role will collaborate with key stakeholders including the Finance, Budget, Human Resources, and Water Management Department and others to define system requirements and align data architecture, business processes, integrations and reporting to meet the needs of the business units in the City.

Duties/Responsibilities

• Plan and execute module, integration and acceptance testing in support of new releases and/or development

• Design, update and implement user security and roles within Oracle Cloud Security as well as manage security profile descriptions for user- and role-based security provisioning and access control

• Manage all integrations with other systems and provide technical support at the highest level

• Is responsible for leading Oracle Cloud solutions deployment administration, application registration, functional setups, and managing data for the configuration set migrations

• Work with the implementation partner and business leadership to help project teams with the implementation and maintenance of business and enterprise software solutions

• Collaborate with architects, developers, business users, and leads to ensure that project deliverables are aligned with desired business processes and IS design standards

• Manage Oracle Cloud solutions metadata such as provisioning configurations, enterprise applications, domains, and application components such as pillars, environment types, module types, and middleware components

• Work with Oracle to perform System/Service Maintenance Tasks, Back Up and Recovery of Oracle Cloud solutions data

• Monitor Oracle Cloud solutions performance and architecture and maintain the Oracle Cloud reliability, integrity and recoverability

• Work with internal staff, third-party vendors and Oracle to update and communicate environment maintenance schedules, refresh schedules, and outages View and monitor service detail and service notifications related to patching/critical updates/downtime

• Design and implement best practices to administer and improve the reliability and security of Oracle Cloud solutions

• Manage the testing, training, development, and production environments for the Oracle solution

Minimum Qualifications & Experience

• Bachelor’s degree or equivalent in computer science or a directly related field

• Five years of professional information technology ERP related solutions (Financial, HR, utilities, or other enterprise business systems) support experience

• A valid, unrestricted, North Carolina driver's license OR If you have a license from a State other than North Carolina, you must be willing and able to obtain a valid, unrestricted NC driver's license within 60 days of hire.

Additional Preferred Skills

• 10 years of experience in analyzing, implementing, testing, and/or supporting Financials, Budgeting, Human Resources, Utility Billing, and Payroll modules

• Knowledge of or skill in Oracle Fusion (ERP) reporting, dashboards, and analytics

• Excellent critical thinking and problem-solving skills

• Good written and verbal communication skills

• Detail-oriented with strong organizational skills

• Strong commitment to continuous learning

Benefits – General Full-Time Employees

• 11-12 paid holidays per year

• 12 standard work days of vacation per year

• 12 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement

• 2 weeks paid military leave per year

• Medical, dental, vision, and supplemental life insurance plans

• State and City retirement plans

• Short and long term disability plans

• Paid temporary disability leave for specified conditions

• City contribution of 10.15% into the N.C. State Retirement System

• Paid funeral leave

• Employee Assistance Program - personal and family counseling

• Paid life insurance equal to annual salary

• 48 hours for volunteer work each year*

• 4 hours parental leave each year

• Workman's Compensation Insurance

• 457 Deferred Compensation Plans

Benefits - Part-Time (1,000 hours or more per year)

• 401(k) retirement plan (5.0% of salary)

• State retirement plan

Benefits Part-Time (Average 30 hours per week over 12 month period)

• 401(k) retirement plan (5.0% of salary)

• State retirement plan effective first day of the month following date of hire

• Health insurance effective first day of the month following date of hire

• Dental and life insurance, after one year of service

• Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service

  01

  Where did you first hear about this opportunity?

• City of Durham Website

• Walk in

• Job fair

• Employee referral

• Professional organization Please list the organization in "other" box below

• Internet posting Please list the specific web site in the "other" box below

• Craig's List

• Facebook

• LinkedIn

• GlassDoor

• governmentjobs.com

• Monster.com

• Indeed.com

• Employment Security Commission

• Magazine/Newspaper

• Other

  02

  If you listed "other" above please give specific web site, organization, or publication.

  03

  Please select your highest level of COMPLETED education.

• Less than a High School Diploma or Equivalent (GED, HiSET, TASC)

• High School Diploma or Equivalent (GED, HiSET, TASC)

• Associates Degree

• Bachelor's Degree

• Master's Degree

• Doctoral Degree (PhD, Juris Doctorate)

  04

  Is your degree/education in computer science, information systems, business administration or closely related field?

• Yes

• No

  05

  Please list the area of academic focus your degree is in: (such as Major, Minor or concentration).

  06

  How many years of related experience do you have with ERP related solutions (Financial, HR, utilities, or other enterprise business systems) support experience?

• No related experience

• Less than 1 year of related experience

• 1 year but less than 5 years related experience

• 5 years but less than 9 years related experience

• 9 years but less than 13 years related experience

• 13 or more years related experience

  07

  Do you have prior work experience with Oracle Fusion (ERP) reporting, dashboards, and analytics?

• Yes

• No

  08

  Please indicate your level of knowledge or skills in Oracle Fusion (ERP) reporting, dashboards, and analytics:

• No experience

• Beginner level

• Intermediate level

• Advanced level

• Expert level

  09

  Do you have a valid, unrestricted, North Carolina driver's license? (If you have a valid license from a State other than North Carolina, you must be willing and able to obtain a valid, unrestricted NC driver's license within 60 days of hire).

• I have a valid, unrestricted NC driver's license.

• I have a valid license from another State and I am willing to obtain a valid, unrestricted NC driver's license within 60 days.

• I do not have a valid, unrestricted driver's license.

  Required Question