Job Information
City of Durham Project Management Office Manager in Durham, North Carolina
Project Management Office Manager
Print (https://www.governmentjobs.com/careers/durhamnc/jobs/newprint/4625180)
Apply
Project Management Office Manager
Salary
$96,200.00 - $153,941.00 Annually
Location
Durham, NC
Job Type
Full time with benefits
Remote Employment
Flexible/Hybrid
Job Number
24-05058
Department
Technology Solutions
Opening Date
08/19/2024
Closing Date
Continuous
Description
Benefits
Questions
Position Description
Work, Serve, Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
Hiring Range: $96,200 - $153,940
Work Day/Hours: 8am - 5pm
The City of Durham’s nationally recognized, award-winning Technology Solutions Department (https://durhamnc.gov/830/Technology-Solutions) builds and aligns the City’s information technology infrastructure so that departments can deliver a superior level of public service. Our team is recognized nationally by the Public Technology Institute, ICMA Center for Performance Measurement and Digital Cities Survey. If you can offer the skills to innovate and the passion to serve, bring your talent to Durham.
To manage two functions within the Technology Solutions Department, the Solution Development Office and the Project Management Office. Manager is responsible for ensuring satisfactory customer service by providing administrative, project management, program management, and solution development support. This is accomplished by establishing support priorities, coordinating between various departments/stakeholders, and overseeing and maintaining a portfolio of IT services. Other duties include attending meetings, providing support to customers, and supervising employees either directly or functionally as part of the project team.
Manage daily project activities for the City's portfolio of IT projects from inception of project requests, approval lifecycle via the IT Governance process, and implementation of approved projects by ensuring use of project management best practices as outlined in the PMBOK; develops a detailed project schedule to monitor progress and completion of tasks assigned to various project staff, both internal and external to the City; functionally supervise all project team members. Assists in defining the project scope and objectives and ensuring technical feasibility. Provide direct project management by communicating with various stakeholders and project teams via telephone, email and project team meetings; resolve project issues when identified; adjust project plans when necessary. Ensure resource availability and allocation. Provide accurate reporting to the Technology Solutions Director/CIO and the IT governance committees regarding the status of each project in the PMO. Ensure the maintenance of key dashboards for internal and external reporting. Provide recommendations to ensure projects stay on track according to established project schedules. Oversees the business analysts and facilitates the solution development process, ensuring accurate development of business cases for CIP IT projects. Facilitates the IT Governance Steering Committee process, to include development of potential IT project business cases, meeting facilitation, project scoring facilitation, and reporting.
Duties/Responsibilities
Manages department operations for an assigned enterprise technology function; supervises staff, including planning, assigning, and evaluating work, training and coaching; plans and prioritizes programs, projects, and operations; develops, implements and monitors policies and procedures; convenes and conducts meetings; and ensures compliance with applicable regulations, policies, and procedures.
Prepares and manages an assigned budget; monitors and approves expenditure; evaluates needs and allocates/requests resources; prepares cost estimates; researches and analyzes data and reviews the work of others; and makes and approves budget-related recommendations in area of assignment.
Oversees the preparation of reviews, reports, proposals, plans, demos, contracts, presentations, and other documentation; oversees the research, analysis, review and findings of information; develops recommendations and reviews/approves recommendations of those supervised; and ensures compliance with project contracts and applicable standards, regulations, policies, and procedures.
Collaborates City leadership, City departments, and/or external agencies; serves on committees, representing the department and functional area of expertise; represents the City on matters of policy and regulation; establishes and maintains partnerships; provides professional assistance and expert technical consultation; and responds to and resolves escalated inquiries and complaints.
Minimum Qualifications & Experience
Bachelor’s degree in computer science or a directly related field
Six years of professional information technology experience in area of assignment
Two years of information technology supervisory experience.
Project Management Professional (PMP) certification
Proficiency in Project Management Tools (MS Project, MS Planner, Microsoft Excel)
Additional Preferred Skills
Master's degree in business administration or other related business fields preferred
Strong analytical skills in business case development preferred
Benefits – General Full-Time Employees
12-13 paid holidays per year
13 standard work days of vacation per year
13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
2 weeks paid military leave per year
Medical, dental, vision, and supplemental life insurance plans
State and City retirement plans
Short and long term disability plans
Paid temporary disability leave for specified conditions
City contribution of 13.6% into the N.C. State Retirement System
Paid funeral leave
Employee Assistance Program - personal and family counseling
Paid life insurance equal to annual salary
48 hours for volunteer work each year*
4 hours parental leave each year
Workman's Compensation Insurance
457 Deferred Compensation Plans
Benefits - Part-Time (1,000 hours or more per year)
401(k) retirement plan (5.0% of salary)
State retirement plan
Benefits Part-Time (Average 30 hours per week over 12 month period)
401(k) retirement plan (5.0% of salary)
State retirement plan effective first day of the month following date of hire
Health insurance effective first day of the month following date of hire
Dental and life insurance, after one year of service
Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
01
Where did you first hear about this opportunity?
City of Durham Website
Walk in
Job fair
Employee referral
Professional organization Please list the organization in "other" box below
Internet posting Please list the specific web site in the "other" box below
Craig's List
Facebook
LinkedIn
GlassDoor
governmentjobs.com
Monster.com
Indeed.com
Employment Security Commission
Magazine/Newspaper
Other
02
If you listed "other" above please give specific web site, organization, or publication.
03
Please select your highest level of COMPLETED education.
Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
High School Diploma or Equivalent (GED, HiSET, TASC)
Associates Degree
Bachelor's Degree
Master's Degree
Doctoral Degree (PhD, Juris Doctorate)
04
Please list the area of academic focus your degree is in: (such as Major, Minor or concentration).
05
How many years of related professional information technology experience do you have?
No related experience
Less than 1 year of related experience
1 year but less than 6 years related experience
6 years but less than 10 years related experience
10 or more years related experience
06
How many years of experience do you have in a supervisory/management capacity?
No supervisory experience
Some supervisory experience but less than 1 year
1 year experience but less than 2 years
2 years experience but less than 6 years
6 or more years supervisory experience
07
Do you have a Project Management Professional (PMP) certification?
Yes
No
08
Are you proficiency in Project Management Tools (such as MS Project, MS Planner, Microsoft Excel)?
Yes
No
09
How would you rate your analytical skills in business case development?
No experience
Beginner level
Intermediate level
Advanced level
Expert level
Required Question