Job Information
TEKsystems Desktop Support Analyst in Eagan, Minnesota
Description
This role will be to assist with the removal of Java from all our end-point computers. Technician will work with the End User Services teams directly. Responsibilities are to work with end-users and coordinate removal of Java software, report statuses and escalate issues to a larger project team.
Summary: The main function of a desktop technician is to be responsible for the installation, configuration, and administration of Windows desktops.
Job Responsibilities: Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation
Set up new users, including desktop configuration, email accounts, ldap accounts, VPN accounts Support employees, both local and remote, with desktop issues, account issues, and access to various internal services
Troubleshoot software issues on employee’s desktops/laptops Some off hours support may apply
Skills
Desktop, Troubleshooting, Windows, Imaging, remediation, Hardware, Support
Top Skills Details
Desktop,Troubleshooting,Windows,Imaging,remediation
Additional Skills & Qualifications
Removing Oracle from their systems – trying to get Java out of their environment. Will be working on the field ops team. Should have experience remoting in to work with Users to determine/document whether they need to remove or keep Oracle. If they don't need it, they should have experience with removing apps.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $25.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Eagan,MN.
Application Deadline
This position will be accepting applications until Jan 21, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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