Job Information
Michigan State University Collector / Accounting Clerk II in East Lansing, Michigan
Job postings
Collector / Accounting Clerk II
Back to search results Apply now Job no: 960179
Work type: Support Staff
Pay Grade:08
Major Administrative Unit / College:Finance
Department:Controller 10076200
Sub Area:CT- Clerical Tech.
Salary:Salary Commensurate with Experience
Location: East Lansing
Categories: Financial/Accounting, Operations Services, Clerical Technical- CT, Full Time (90-100%), Union, Remote-Friendly
Working/Functional Title
Collector
Position Summary
The Accounting Clerk II position within the Controller's Receivable Office performs work that assists in the operational activities of the Receivable’s Office, with focus on the Delinquent Receivables area, including Returned Checks/ACH. Duties include communicating with debtors by telephone, mail, and e-mail, resolving debt issues/disputes, coordinating payment plans, managing timely follow-up actions, placing and removing holds, organizing notes in various collection systems, researching and verifying debtor data, recommending accounts for turnover to outside agencies, communicating with collection agencies and attorneys regarding account information, in addition to other miscellaneous administrative duties and ad-hoc tasks. This position is "remote-friendly" with the expectation of on-campus presence on a regular basis. This is typically referred to as Hybrid: with the flexibility of regular remote work mixed with in-office work as mutually agreed upon with the supervisor.
Unit Specific Education/Experience/Skills
Knowledge normally acquired through a high school education; one to three years of related and progressively more responsible or expansive work experience in accounting, bookkeeping, records maintenance and/or experience in spreadsheet, word processing, and/or database software; or an equivalent combination of education and experience.
Desired Qualifications
Experience in handling accounts receivable, collecting on past due accounts, preparing invoices and account reconciliation. Experience with Microsoft Office software, Campus Solutions and other campus based programs. Ability to take ownership of a function while performing in a team environment. Candidate should possess strong verbal skills over the phone and in-person, and strong writing skills to explain policies and procedures via email and other written correspondence to promote understanding and positive relationships with customers, and knowledge of University policies and procedures.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials
Please provide resume, cover letter and three professional references.
Work Hours
STANDARD 8-5
Website
www.ctlr.msu.edu
Remote Work Statement
MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.
Bidding eligibility ends 6/25/2024 at 11:55 PM
Advertised: Jun 19, 2024 Eastern Daylight Time