Job postings

Manager of Operational Technology System / Information Technologist III/S

Back to search results Apply now Job no: 961931

Work type: Support Staff

Pay Grade:14

Major Administrative Unit / College:Information Technology Services

Department:Msu It Office Of The Acio 40000401

Sub Area:APSA- Pro Supervisory

Salary:Salary Commensurate with Experience

Location: East Lansing

Categories: Information Technology, Professional Supervisory- APSA, Full Time (90-100%), Union, Remote-Friendly

Working/Functional Title

Manager of Operational Technology System

Position Summary

The Manager for the Operational Technology Systems manages the administrative and operational activities of the Operational Technology Systems team; manages and supervises daily team operations, issues, prioritization, capacity planning, and resource allocation for projects and operational support in support of the portfolio and service delivery.

Supervises/oversees assigned projects/initiatives/tasks including:

• Projects and critical internal unit initiatives of medium to large size and/or complexity, coordinating across multiple teams

• Process improvement/reengineering activities for a MAU or the university

• Technical landscape remediation efforts and ongoing technical debt retirement and re-platforming the OT infrastructure

• Designs, develops, tests and implements complex OT systems, infrastructure and applications

• Oversees the investigation and promotion of the use of new technologies

• Participates in collaborative planning, workshops, conferences and training to ensure constant professional growth and progress toward future state information technology

• Participates as a member of IPF IT, Federated IT and MSU IT leadership teams to establish, review, monitor and recommend enhancements to short-term operational objectives and long term strategic goals.

• Provides forecasting, information, status and metrics in support of departmental and institutional reporting needs

• Consults with customers, peers and campus administrators regarding technical solutions

• Coordinates with project managers and the PMO to optimally resource and deliver successful projects

• Plans, organizes and manages projects, including project budgets and oversight of expenditures

• Participates in staff resourcing, interviewing and selection, on-boarding and evaluation

• Motivates staff and addresses performance and behavioral concerns

• Coaches staff through conflict resolution

Michigan State University (MSU) is a top 100 global university located in East Lansing, three miles east of the state’s capitol. The MSU community includes more than 12,000 faculty, academic and support staff, as well as over 51,000 students. MSU offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a University matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance.

MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU’s mission of providing education, conducting research, and advancing engagement.

Diversity, Equity and Inclusion (DEI) are essential elements, vital to the culture MSU Information Technology endeavors to cultivate. This includes providing opportunities and access for all people which incorporate differences of race, age, color, ethnicity, gender, sexual orientation, gender identity, gender expression, religion, national origin, migratory status, disability/abilities, political affiliation, veteran status and socioeconomic background.

Unit Specific Education/Experience/Skills

Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program; five to eight years of related and progressively more responsible or expansive work in an information technology area related to the duties to be performed, including experience overseeing large, complex or critical information technology projects; or an equivalent combination of education and experience.

Desired Qualifications

• Knowledge and experience in deploying and maintaining enterprise software solutions

• Strong interpersonal skills and the ability to lead in a dynamic, cross functional team environment

• Strong oral and written skills, including the ability to document issues and resolutions (including performing root cause analysis)

• Understanding of networking infrastructure in a operational environment

• Strong understanding of applications and how they relate to the operational environment

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Resume and Cover Letter

Special Instructions

Please provide three professional references who are knowledgeable of your work

Work Hours

STANDARD 8-5

Website

https://tech.msu.edu

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

Bidding eligibility ends on 7/9/2024 at 11:55 PM

Advertised: Jul 3, 2024 Eastern Daylight Time