Human Resources and Benefits A/P Assistant Non-union- non-exempt position Hourly range: \$25-\$28- depending on experience General Description: The Human Resources and Benefits A/P Assistant supports new hires, current employees, and retirees and works closely with the Human Resources Senior Generalist and Benefits Administrator. This position also coordinates and processes retiree billing. This position works under the direct supervision of the Human Resources Director. Primary Essential Functions: Administer the process of posting and advertising open positions both internally and externally. Process applications and resumes and produce correspondence to applicants concerning applicant status up to and including the employment offer letter; maintains applicant/resume files for a period of one-year upon receipt. Mails and tracks receipt of signed/accepted offer letters and mail no thank letters to non-selected applicants. Conduct reference checks and processes CORI checks through the State ICORI service. Maintains compliance with respect to CORI regulations. Coordinate Pre-employment physicals, and drug tests through approved medical providers when applicable. Receives and reviews pre-employment and drug test results. Schedule and conduct new hire orientation for all new employees. Ensures all paperwork is complete and prepares documentation to forward to the Finance Department for processing. Generate and distribute Personal Action Forms (PAF) for new hires. May initiate a PAF in the absence of a Department Head for transfers, resignations, salary adjustments, job changes etc. and distributes to essential departments. Process the Hampden County Retirement Board requests on new hires. Provide back up for Terminations and retirements. Work with the Benefits Administrator in the processing of COBRA insurance into COBRA software. Mail and track COBRA Letters for new hires, terminated employees and dependents aging off the Health Insurance plans. Perform benefit invoicing; creates invoices, coordinate premium check deposits, and reconciliation for retirees, employees & COBRA participants Reconcile monthly benefit invoices against HR data. Month end reconciliation of payroll deductions against benefit monthly invoice and applicable accounts. Generate, mail, and reconcile retiree billing for pension redirections. Conduct periodic audits to ensure that the Town is being billed accurately for all benefit participants. Conduct payroll deduction audits for benefits. Perform accounts payable functions, orders and maintains inventory of benefits, human resources, and other supplies, forms and documents and processes invoices for the department. Generate data reports for Benefits and Human Resources. Provide internal and external customer service via phone, email, written correspondence, and in person. Assist with the annual open enrollment process for employees and retirees and other HR events as required. Assist with tracking employee leaves for HR and Benefits. Act as a backup for HR and Benefit functions as needed. Qualifications: Basic principles and practices of benefits and human resources administration. Basic knowledge of Federal and State laws and regulations related to human resources and employee benefits. Experience in accounts payable, accounts receivable. Experience reconciling accounting figures and financial records. Exceptional customer service skills. Attention to detail and data entry skills are required. Business letter writing and basic report preparation techniques. Experience with Microsoft Office Suite and Google Suite required. Experience with or the ability to quickly learn the Town\'s MUNIS system. Education and Experience High School diploma or equivalent, with business courses strongly preferred, and from one to up to three years of experience in a similar responsible position, preferably in a human resources municpal setting.