Job Information
City of East Providence Account Maintenance Clerk in East Providence, Rhode Island
Account Maintenance Clerk
Treasury Division
Salary
: starting at $42.127 (pay Grade 29)
Summary:
Under the supervision of the Tax Collector, the Accounts Maintenance Clerk
accepts and processes payments from the public for tax bills, water bills, and special assessments, and performs related duties in the Treasury Office.
General Responsibilities
Provides customer service to taxpayers and customers.
Processes and records payments from the public for tax bills, water bills, and special assessments using a computerized accounting system.
Verifies
cash, checks, and receipts, balances cash drawer daily, and prepares daily deposit.
Responds to telephone and email requests for detailed information regarding tax procedures, interest charges, tax sales, water billings, etc.
Researches and prepares certified municipal lien requests.
Serves as a liaison between the Treasury and Water Divisions for customers who seek information related to water services.
Performs related work as required.
Desirable Abilities, Knowledge, Experience, and Skills
Knowledge of accounting procedures and regulations related to taxation.
Strong mathematics skills.
Strong verbal and written communication skills (Spanish and Portuguese preferred).
Experience using computer applications and platforms for tax collection and/or accounting.
Experience engaging with the general public in a customer service role.