Job Information
HEARTLAND LABEL PRINTERS INC Senior Solutions Consultant in EAU CLAIRE, Wisconsin
JOB REQUIREMENTS: Heartland Technology Group Description: Position Summary: An HBS Senior Solutions Consultant (Senior SC) is involved in the sales process in all aspects of HBS technology solutions and services as it relates to short and long term goals and strategies of our customers. Not only the SCI is there from the beginning, but also, takes ownership of their customer\'s journey, building long-term client relationships while serving as a strategic technology and business advisor, helping clients reach their short- and long-term organizational goals. This individual will leverage their expertise and the expertise and skills of the HBS team to uncover customer needs, develop customized solutions, and ensure every interaction culminates in exceptional customer satisfaction. In addition, the HBS Senior SC may have the opportunity to amplify their impact beyond their own portfolio, serving as a mentor to Associate Solutions Consultants, guiding them to expand their expertise and drive our collective success forward. This is a role designed for those passionate about leading from the front and making a definitive mark on the business landscape. Roles and Responsibilities/ Essential Functions: May provide leadership and mentorship to an Associate Solutions Consultants. May assist in developing associate solutions consultant training and development plans. May lead projects or teams. Meet or exceed projected sales goals at the highest level (\>\$1,000,000). Quote prices, credit terms and other bid specifications. Analyze the client needs and interests and manage client satisfaction issues. Answer customers\' questions about products, prices, availability, product uses, and credit terms. Negotiate prices and terms of sales and service agreements. Maintain customer records, using CRM and other available tools. Visit establishments to evaluate needs and to promote product or service sales. Prepare sales contracts for orders obtained and submit orders for processing. Verify that materials lists are accurate and that delivery schedules meet project deadlines. Consult with engineers regarding technical problems. Accurately forecast new business as it is being developed and closed. Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Requirements: Competencies: Active Listening Ability to actively attend to, convey, and understand the comments and questions of others. Adaptability Ability to adapt to change in the workplace - Ability to accept responsibility and account for his/her actions. Ambition - The drive to achieve personal advancement. Assertiveness Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea. Coaching and Development ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas. Conflict Resolution Ability to deal with others in an antagonistic situation Customer Oriented - Ability to take care of the customers\' needs while following company policy. Required Experience: Six or more years of related Sales Experience (in technology industry) Advanced business knowledge and acumen Preferred Experience: Mentor or leadership experience Required Skills, Education and/ or Certifications: Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) High School Diploma or equivalent Preferred Skills, Education and/ or Certifications: Bachelor\'s Degree (four year college or university) Equal Opportunity Employer - Including Disabled and Veterans #HBS PI257139956 ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.click2apply.net/kGYpgNFDaEKXgIk1YhmrBn