Project Specialist (Hybrid)

General Information

Location: Eden Prairie, MN

Organization: ThreeWire, Inc.

Job Type: Full Time - Regular

Description and Requirements

ABOUT WCG: WCG’s clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individuals on the frontlines of science and medicine, and the organizations striving to develop new products and therapies to improve the quality of human health. It is our role to empower them to accelerate advancement, while ensuring the risks of progress never outweigh the value of human life.

WHY WE LOVE WCG: At WCG, our employees are our most valuable asset and as with all our assets, we invest in them with an eye toward future success. We provide each eligible employee with a comprehensive set of benefits designed to protect their personal and financial health and to help them make the most of their future.

• Comprehensive Benefits package - Health, Dental, Vision, Life Disability, 401k with match, and flexible spending accounts

• Employee Assistance Programs and additional work/life resources

• Referral Bonuses and Tuition Reimbursement

• Paid time off including holidays, vacation, and sick time

• Opportunities for career development with on-the-job training, certification assistance and continuing education reimbursement

The expected base salary range for this position is $51,500 to $72,000. This salary range may vary based on the candidate's qualifications, experience, skills, education, and geographic location.

JOB SUMMARY: The Project Specialist is responsible for assisting Project Managers or Clinical Strategic Solutions (if supporting US operations), or Country Managers (if supporting OUS operations) in daily activities. Using project management methodology, support Project Managers or Clinical Strategic Solutions (US) or Country Managers (OUS) in defining, designing and delivering client programs and results. Project Specialists are assigned to multiple ongoing programs in various states or countries (depending on scope of support), responsible for various aspects of cross-functional team communication and delivery of information, and internal systems management.

EDUCATION REQUIREMENTS:

• Associates degree required. Bachelor’s degree preferred.

QUALIFICATIONS/EXPERIENCE:

• Advanced Microsoft Excel skills and proficient knowledge of MS Office programs (Word, Visio).

• Strong organizational skills, ability to prioritize tasks from multiple stakeholders.

• Exhibits ability to consistently meet deadlines.

• Ability to work in fast-paced environment and support multiple projects concurrently and able to manage a variety of tasks.

• Knowledge of clinical trials, healthcare, or other medical knowledge/experience preferred but not required.

• Strong customer service skills.

• Deliverable focused in a customer service environment.

• Excellent written and verbal communication, and presentation skills.

• Strong critical thinking skills required and attention to detail, with ability to work in matrix environment.

• Must be proficient in English. Multi-lingual a plus.

ESSENTIAL DUTIES/RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

• Participate in kickoff, in-process, status, final deliverable and other project related meetings with cross-functional teams and project stakeholders at all levels.

• Create custom reports that highlight program results by collecting and analyzing data through critical-thinking and collaboration with internal and external program team members.

• Make key decisions to prioritize resources for project delivery and exercise appropriate judgement to understand how and when to escalate customer and internal inquiries and concerns.

• Lead maintenance of project-specific trial management tools/systems ensuring all are updated as required reporting to internal and external stakeholders.

• Drive the agenda and produce the minutes for internal and external project team meetings by coordinating, collecting and collating topics through critical-thinking and collaboration with internal and external project team members.

• Responsible for coordinating multi-departmental timelines, analyzing data and providing input to Project Managers or Clinical Strategic Solutions (if supporting US operations) or Country Managers (if supporting OUS operations) on an on-going basis.

• Own back-end data systems with ability to design custom reports for client delivery and review.

• First line of assistance for any non-specialized tasks such as data entry and administration of database management.

• Responsible for coordination of programming priorities between the Project Management and the Programming departments to ensure proper creation, maintenance, and regulatory compliance of web-based tools.

• Perform quality control review of project deliverables and provide appropriate feedback ensuring adherence to customer contracts and request.

• Contribute to tracking budget items for all services against project scopes of work.

• Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.

• Attendance and punctuality are essential functions of the position.

• Oversee call center activities and manage other vendor relationships and deliverables.

• Assist in the creation of recruitment materials, including concept creation and management of the translation process, regulatory approvals, printing, and delivery.

SUPERVISORY RESPONSIBILITIES: None.

TRAVEL REQUIREMENTS: 0% – 5%

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to perform sedentary work which includes sitting for long periods of time and occasionally required to lift 25lbs (11.3 kg). Further guidance on physical activities, requirements, visual acuity, and working conditions is available in HCM.

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WCG is proud to be an equal opportunity employer – Qualified applicants will receive consideration for employment without regard to race, color, national origin or ancestry, religion or creed, sex, sexual orientation, gender identity, age, marital status, disability, genetic information, citizenship, veteran status, reprisal or any other legally recognized basis or status protected by federal, state or local law.