Date:Sep 7, 2024 Location:

El Paso, TX, US, 79936

Requisition ID: 849899

At LensCrafters, we love eyes and care about the people behind them. With over 900 locations, LensCrafters is the largest optical retailer in North America and our love of eyes and higher standard of quality have made LensCrafters an industry leader for over 30 years.

GENERAL FUNCTION

The Associate Optometrist is a leader in the organization, delivering the brand promise, experience and the organizations key results through collaboration and teamwork. Ensures all patients receive the highest quality Optometric care by performing clinical protocols while maximizing results and practices growth through strong partnership with the MOD, SMM and team. The Associate Optometrist delivers key performance indicators and serves as a leading ambassador of the Brand inside and outside the organization who is driven by passion and high standards to always go above and beyond.

MAJOR DUTIES and RESPONSIBILITIES

• Ensures execution-al excellence and winning results in partnership with the MOD and store team.
• Demonstrates commitment to exceed results through strong competency in KPI management and high accountability.
• Ensures Brand is known as the leading optical provider within the community.
• Operates as successful stakeholder to all leaders within the organization and local market.
• Places the patient/customer 1st and delivers excellent service.
• Strives to exceed expectations on all KPIs.
• Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps:
  • Address all patients/customers visual lifestyle needs
  • Make eye wear recommendations based on patients/customers needs
  • Explain each step of the eye exam; listen carefully to patients/customers
  • Utilize available tools and visual aids to summarize and ensure patients understand each aspect of their vision, eye health, and overall well-being
  • Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam
  • Conducts all services in accordance with protocol and accepted standards of care.
• Ensures all patients receive accurate diagnosis and appropriate recommendations.
• Establishes a positive Doctor/patient relationship.
• Utilizes and leverages effectively all technology to deliver unsurpassed patient/customer experiences.
• Ensures office systems are maintained.
• Maintains State Licensure in good standing and practices to the full scope of that license, responsible for maintaining Continuing Education requirements.
• Provides effective training and guidance to team members making use of Company provided programs.
• Delivers clear, motivating and constructive feedback in a timely manner to all associates.
• Creates a positive culture linked to the corporate culture; identifies what motivates each individual and directs conversations and actions appropriately.
• Encourages associate decision making at the level closest to the patient.
• Maximizes partnerships through leadership, participation and involvement.
• Takes pride in the appearance of the office.
• Maintains safe working environment for all associates/patients.
• Leads by example.

BASIC QUALIFICATIONS

• Doctor of Optometry
• Commitment to quality patient care
• Knowledge of current Optometric theory and technology
• Strong communicator and listener
• Problem-solving ability
• Solid Organization skills

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, Essilor Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. ?To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email Hr Compliance@luxotticaretail.com. ? We are an Equal Opportunity Employer. ?All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.