LIS Analyst - Elizabeth, NJReq #:0000165266

Category:Information Systems and IT

Status:Full-Time

Shift:Day

Facility:RWJBarnabas Health Corporate Services

Department:Lab - LIS

Location:

WILLIAMSON STREET CAMPUS, 235 Williamson St., Elizabeth, NJ 07202

Job Overview:

Implements all aspects of system requirements, including policy and procedure documentation and test plans; manages the development and installation of software upgrades from the point of evaluation, budgeting, proposal, testing, project management, vendor execution of upgrade and acceptance; oversees automated systems installations; evaluates software and makes recommendations regarding software upgrades and new modules.

Assesses reporting needs, including operational, management, regulatory requirements, and ensures report generation needs of the department are met; prepares test plans for system or software upgrades; coordinates and executes testing, prepares environments, helps sections with documents of systems testing; acts as liaison with vendors; IT teams; participates in integration of network configurations and system servers to ensure that design meets the system and disaster recovery requirements required by the laboratory; acts as project manager for installation and maintenance of equipment and identification of functional capabilities of specialized software applications.

Qualifications:

Required:

• Associate degree in computer science or 3 years of IT experience with at least 1 year of experience working with LIS.

• Two years of relevant experience.

• Understanding of computer network connecting devices TCP/IP, natting, routers and firewalls

Preferred:

• Bachelor s degree in Computer Science

• 5 years of IT experience with at least 1 year of experience working with a LIS.

• Working knowledge of various aspects of Lab operations and specialties such as Microbiology, Anatomic Pathology, etc.

• Working knowledge of HL7 and Lab Device Interfaces including computer network connecting devices TCP/IP, natting, routers and firewalls.

• Expert knowledge of the Laboratory Department and LIS information flow.

Scheduling Requirements:

• Must be willing to work outside the normal 8-hour and 5-day workweek as required with the expectation that the Health Care Information system is a 24 x 7 operating environment. Will be on-call 24 hours a day as part of issue escalation team and may be required to adjust the working schedule to accommodate a shifted work week. Hybrid position with a home base at one of our institutions. Will require travel between institutions.

• Travel Requirement(s):As needed in the scope of the position including training, troubleshooting, projects, conferences, meetings, and upgrade/conversion support.

Essential Functions:

• Assists with the implementation of Laboratory Information System (LIS).

• Maintains required documentation to conform with College of American Pathology (CAP) regulatory standards. Reviews CAP checklists and reviews/writes policies and procedures to comply with each standard. Coordinates with the Beaker/Soft teams

• Tests and implements new projects involving the Clinical and Pathology LIS as required.

• Provides daily support and troubleshooting for test and production hardware, software, and operations issues.

• Provides recommendations that align with organizational and IT operations in a cost-effective manner.

• Effectively communicates and interacts with employees and clients and aids them in implementing and troubleshooting systems.

• Provides guidance and direction to the laboratory team on all system/software updates and changes.

• Balances work across multiple projects and priorities with overlapping schedules.

• Recommends new technologies and tools to optimize workflow.

• Ensure that all IT projects are delivered within the defined scope, quality, time, and cost requirements.

• Documents all interactions and problem resolution.

• Project manager for all instrument installations.

• Receives questions by phone, e-mail, Ticketing system, and resolves problems and/or, gives information to callers/requesters.

• Performs and documents changes as necessary for middleware serves patching and change events.

• Performs other job-related duties as required.

• Ability to communicate with people with various levels of technical knowledge.

• Proficient in computers, software and database systems.

• Diagnostic and problem-solving skills to troubleshoot problems and find solutions.

• Critical thinking skills to solve complex problems.

• Liaison between laboratory staff and other IT resources both internally (Beaker/ Soft bank, Field Services, Server Team, Security/Network teams, etc.) and externally.

• Assists in on site education of new employees and new workflows.

• Participates in the change control process.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Additional Information:

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)

• Medical and Prescription Drug Insurance

• Dental and Vision Insurance

• Retirement Plans

• Short & Long Term Disability

• Life & Accidental Death Insurance

• Tuition Reimbursement

• Health Care/Dependent Care Flexible Spending Accounts

• Wellness Programs

• Voluntary Benefits (e.g., Pet Insurance)

• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered,

high-quality academic medicine in a compassionate and equitable manner, while delivering

a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer