Job Information
Altec, Inc. CPQ System Administrator in Elizabethtown, Kentucky
Why Join Altec?
If you're considering a career with Altec,there's never been a better time to join us! Our company was founded on values that place the customer first and prioritize our people as our greatest strength. Over the years, those values and our talented associates have helped us to earn the trust and confidence of customers worldwide. Today, Altec is an innovative, financially sound company that sets the standard of excellence in design,manufacturing and service - and that's why we're the ideal place for you to grow your career.
Founded in 1929, Altec is a privately held company headquartered in Birmingham, Alabama. Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes and specialty equipment for the electric utility, telecommunications, tree care, construction, and light and signs markets. We help our customers dig deeper and reach higher in more than 100 countries around the world.
Responsibilities
PURPOSE OF POSITION:
Functional Information Services consultant who participates in implementations of system enhancements, new systems, and system upgrades.
MAJOR RESPONSIBILITIES:
Participates in application implementations, enhancements, upgrades and functional testing
Resolves moderately complex issues within a single application without supervision
Takes ownership of issues and sees them through to resolution
Understands business processes and related applications
Managing CPQ attributes, objects, pricing logic, page layouts, workflows and approvals
Ability to write and understand simple code, functions and expressions to build out logic and rules with CPQ
User support for CPQ system
Assisting in roll-out of new features
Training for end users of the CPQ system
Documentation for the CPQ system
Setting up the UI for our technical sales representatives, as well as account managers
Making changes to ensure system is working in an optimal manner
Understand the features getting released, evaluate business feasibility, plan and execute upgrades, patches and enhancements
Setting up & managing users
Releasing functionality into the production environment and understand impacts to other teams.
SME for CPQ system with a holistic view of entire system to ensure a change in one area of the tool does not break functionality in another area
Testing CPQ functionality
Strongly contributes to an Agile team
An ability to work independently and display judgment in prioritization of work
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
High School Diploma or GED required
Bachelor's degree in related discipline with two years of relevant work experience strongly preferred, but consideration may be given to an exceptional candidate with six years relevant work experience
At least two years of relevant work experience required
Birmingham, AL preferred, but consideration for Creedmoor, NC, Elizabethtown, KY, Mt. Airy, NC, Roanoke, VA, and St. Joseph, MO
The job level may be modified upward based on the qualifications of the candidate
OTHER POSITION SPECIFICATIONS:
Good analytical, verbal and written skills required
Participate in continuous improvement events
Maintain company confidentiality
Interact with users for system clarifications and requirements
Write system and process documentation
Provide user support for Altec associates via phone, email and in person
Willingness to work outside standard business hours to resolves issues or complete special projects
Track and maintain constant communication with the customer from the beginning to the end of any established case, issue, or concern
Remain highly adaptable
All other duties as assigned.
Must be willing to travel as needed to perform job duties up to 25%
Benefits
Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes:
Medical, Dental, Vision and Prescription Drug Program
Retirement 401(k) Traditional or Roth Program Options with Company Match
Vacation and Holidays
Parental Leave
Short Term and Long Term Disability Leave
Flexible Spending Accounts
Tuition Assistance Program
Employee Assistance and Mental Health/Substance Abuse Program
Life Insurance, Accidental Death and Dismemberment Insurance
Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance
Additional Wellness Programs and Rewards Available
EEO Statement
Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity