Job Description

The Director of Human Resources is responsible for all human resources function, including labor and employee relations, recruitment and staffing, compensation and regulatory compliance, etc. at hospitals affiliated with Icahn School of Medicine at Mount Sinai. Responsible for day-to-day administration of labor relations policies and collective bargaining agreements. Directs subordinates and ensures adherence to established policies and practices. Develops and implements appropriate corrective actions necessary to limit sources of employee conflicts and grievances and improve employee relations climate.

Duties and Responsibilities:

1. Oversees the daily operation of the HR department, including managing work assignments and identifying and resolving ad hoc issues, and monitoring progress of ongoing department the daily operation of department initiatives.

2. Responsible for day-to-day administration of labor relations policies and collective bargaining agreements; interprets agreements and policies and provides advice and guidance to managers.

3. Provides administrative direction and coordination in the formulation, interpretation and administration of Human Resources protocols and procedures throughout Elmhurst Hospital Center (EHC) and Queens Hospital Center (QHC).

4. Directs employee relations activities directly or through subordinates; investigates sources of bargaining and non-bargaining unit grievances; develops and recommends appropriate corrective actions, and advises managers on communications approaches, progressive discipline, documentation, dispute resolutions

5. Assist the Associate Dean for Faculty, Staff & Trainee Relations and the Associate Dean & Chief Operation Officer for the Affiliates at ISMMS in matters pertaining to Human Resources and Labor Relations functions.

6. Directly supervises human resources staff at Mount Sinai Services.

7. Administers, enforces Elmhurst Hospital Center (EHC) and Queens Hospital Center (QHC)’s labor policies and procedures by ensuring and maintaining quality employee and management relations

8. Negotiates/participates in all facets of labor contracts negotiations affecting the respective affiliates sites.

9. Hears and adjudicates third step grievance; represents hospital on policy level issues at arbitrations and proceedings related to complaints filed with the Human Rights, EEOC, Department of Labor, National Labor Relations Board, and other agencies. Develops Affiliates Hospitals’ position with attorneys in conjunction with Corporate Human Resources.

10.Trains and advises all levels of managerial staff regarding appropriate preventative discipline, appropriate documents, disciplinary actions and procedures.

11.Participate in regular staff meetings with the Associate Dean for Faculty, Staff & Trainee Relations and the Associate Dean & Chief Operation Officer for the Affiliates at ISMMS.

12. Develops and conducts training programs related to labor and employee relations, policies and procedures and grievances handling for the Affiliates.

13. Plans and develops resources for department to meet current and future requirements.

14. Assists in developing strategies and coordinating preparations for negotiations for selected collective bargaining agreement renewals. Assists in developing strategies and coordinating preparations for negotiation of other collective bargaining agreements.

15. Oversees and coordinates preparations for employee conflict hearings and investigations involving American Arbitration Association, Equal Employment Opportunity Commission, Division of Human Rights, National Labor Relations Board, and Unemployment Insurance Division.

16. Recommends and assists in the implementation of Medical Center-wide policies and procedures necessary to establish and maintain compliance with collective bargaining agreements and relevant Labor legislation.

17. Responsible for H.R. aspect of EEOC charges, lawsuits, Office of Professional Discipline requests; works collaboratively with the Office of the General Counsel, Hospital Administration, and NYC Health + Hospitals to investigate and present appropriate recommendations for issues resolution.

18. Performs other related duties.

-Master’s degree in Human Resources, Industrial & Labor Relations/related field or a combination of equivalent education and experience.

-8 (eight) years of experience in Human Resources, Labor Relations in hospital preferred. Experience in strategic planning and execution, formulating policy, building and developing financial plans, managing resources and leading successful teams.

-PHR or SPHR preferred.

-Intermediate level of Microsoft Office Suite required.

Planning and Organization-Understands performance goals and expectations, establishes priorities and works accordingly, demonstrates good follow-through, adheres to deadlines and keeps supervisor updated regarding work status and potential issues.

Productivity-Works effectively and efficiently, able to work on several things at once while maintaining expected productivity outcomes. Meets established productivity goals without sacrificing quality.

Organizational Understanding-Knowledgeable about regulations and policies affecting the organization and his or her specific job role. Understands how his/her job is connected to the larger mission and goals of the organization.

Ownership and Initiative-Is fully engaged and committed to the job. Assumes responsibility for tasks and/or projects without being asked. Seeks to resolve problems and suggests opportunities for improvement. Looks for additional ways to make a contribution/help a colleague.

Impact and Influence-Influences others positively through actions and words resulting in improved work environment, services, processes and/or systems.

Interpersonal Understanding-Understands the needs and feelings of others and uses this understanding to respond appropriately. Puts aside personal issues and responds professionally.

Resilience-Standard of work remains consistent even under pressure; demonstrates persistence, motivation and optimism when faced with challenges.

Customer Service Orientation-Understands and meets the needs of external and internal customers. Puts the customer at the center of services, systems and processes.

Retention and Talent Development-Takes an active role in retaining high-performing staff. Fosters a spirit of growth and development and supports staff participation in available internal and external educational resources.

Feedback-Communicates expectations of staff and provides regular, constructive and timely feedback throughout the year. Appropriately addresses performance issues. Develops and delivers effective Performance Appraisals.

Teamwork-Creates an environment that encourages staff to work together. Identifies issues impacting teamwork and works to resolve them.

Compliance-Familiar with all regulations, policies and procedures affecting departmental and organizational operations and manages the necessary processes to ensure compliance.

The Mount Sinai Health System (MSHS) provides equal employment opportunity to all its employees and applicants for employment without unlawful discrimination on the basis of their actual or perceived race, creed, color, religion, national origin, sex, gender, gender expression, gender identity, age, disability, marital or parental status, sexual orientation, veteran, immigration, citizenship, or other protected status.

EOE including Veterans and Disabled

About Us

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.

• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.

• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization. We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.

Explore more about this opportunity and how you can help us write a new chapter in our history!

“About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”

EOE Minorities/Women/Disabled/Veterans

Compensation Statement

Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $127044 - $190565 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.