General Description:

The Learning Business Partner (LBP) will be responsible for implementing the GCOE learning and development strategy regionally while fostering global collaboration amongst LBPs in other regions. This role will serve as the regional point of contact for global learning and development and liaise with functional area GCO business representatives. The LBP will support the develop of onboarding, role based and process driven training and be responsible for delivering onboarding, role based, and process driven training. The LBP is a crucial in moving GCO initiatives forward and ensuring alignment and adoption of new processes and systems.

Essential Functions of the job:

Global Clinical Operations Training:

• In partnership with management, develop onboarding, role based, and process driven training.

• Facilitate and deliver onboarding, role based, and process driven training.

• Act as a liaison between the GCO L&D and regional stakeholders to ensure learning is aligned to business needs and meets regional needs.

• Collaborate with regional cross-functional teams within Clinical Operations to identify training needs and priorities.

• Contribute to the creation and/or maintenance of GCO Onboarding training.

• Assist with the maintenance of the GCO training curriculum.

• In partnership with management, help to design training materials, presentations, e-learning modules, and other educational resources tailored to different roles and levels within clinical operations.

• Support review of SOPs and training documentation resulting from new processes or process improvements and rolls out GCO training and/or lessons learned, as appropriate.

• Participate in the identification of gaps in GCO process and develop a learning solution to meet business needs.

• Apply innovative design thinking and adult learning principles in the design of learning experiences across regions.

• Engage and manage external vendors to develop/deliver content, as needed.

• Lead train-the-trainer sessions for facilitators

• Anticipate needs to create a modern, digital learning experience that enables development and long-term career growth.

• Stay up to date with latest and future learning experience trends and share best practices.

Process Improvement:

• Assist with change management strategy activities.

• Serve as subject matter expert on strategic initiatives.

• Support in development and/or maintenance of global forms, templates, guidance documents, and or reference tools.

Manage Metrics

• Assist with evaluating the effectiveness of training programs on a regional level through participant feedback, performance metrics, and assessments.

• Engage regional functional business partners to respond to process metrics and trending data to identify gaps.

• Present role-based proficiency metrics to regional stakeholders.

• Assist with identification of opportunities for content enhancement based on industry trends, process changes, and inspection results.

• Gather feedback on learning experiences, preferred vendor experience / evaluation, and facilitator experience for continuous improvement.

Supervisory Responsibilities:

• None

Computer Skills:

• Understanding of information systems, particularly coursework, training, and/or experience in networks, software, and systems integration.

Qualifications:

• Bachelor’s degree in life sciences with minimum of 4 years of experience in pharmaceutical or biotechnology across clinical trial operations.

• Minimum of 2 years required in clinical trial monitoring.

• Experience in end-to-end clinical trial processes including experience in one or more key functions (e.g., Clinical Operations, Clinical Compliance, Clinical Monitoring, Clinical Trial Management, and/or Clinical Quality Assurance.).

• Thorough understanding of ICH-GCP regulations.

• Strong communication and presentation skills, with the ability to effectively convey complex information to diverse audiences.

• Understanding of industry regulations, compliance, and validated systems.

• Project management skills (PMP not required).

• Proven ability to facilitate meetings and training sessions.

Travel: Minimal as needed for meetings

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.