Requisition: 2024-145565

CUSTOMER SERVICE PHARMACY TECHNICIAN Job Locations

US-CO-ENGLEWOOD

ID 2024-145565

Line of Business OnePoint Patient Care

Position Type Full-Time

Pay Min USD $20.00/Hr.

Pay Max USD $22.00/Hr. Our Company

OnePoint Patient Care Overview

Join our PharMerica team! PharMerica is a closed-door pharmacy where you can focus on fulfilling the pharmaceutical needs of our long-term care and senior living clients. We offer a non-retail pharmacy environment. Our organization is in high growth mode, which means advancement opportunities for individuals who are looking for career progression!

We offer: DailyPay Flexible schedules Competitive pay Shift differential Health, dental, vision and life insurance benefits Company paid STD and LTD Tuition Assistance Employee Discount Program 401k Paid time off Tuition reimbursement Non-retail/Closed-door environment

Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!

Responsibilities

Our Customer Service Pharmacy Technician coordinates communication between pharmacy, providers and facilities while resolving prescription issues in a timely, efficient, courteous, responsive, reliable, and respectful manner. This person will: Answer and submit inquiries regarding patient information and medication therapies Take requests for refill orders, out on pass, patient discharge orders, and special delivery requests Assist the pharmacist with facility and physician office communications Obtain patient information for our database by calling patient care representatives and physician offices Utilize judgement in knowing when to escalate issues to the management level Utilize various programs such as Outlook, Excel and Microsoft Word Complete assigned projects upon request in a timely manner Perform other tasks as assigned

Qualifications

High school diploma or equivalent is required One year of previous experience with direct client communication - customer service Prior healthcare/pharmacy experience preferred Strong computer and data entry skills Must have good oral communication skills, attention to detail, and problem solving skills Pharmacy Technician Certification preferred

About our Line of Business

About OnePoint Patient Care

OnePoint Patient Care is the nation's leading independent provider of community-based hospice pharmacy and pharmacy benefits management (PBM) services - offering hospices nationwide flexible and adaptable solutions for their hospice pharmacy needs. OnePoint fills prescriptions, creates custom compounds and formularies, provides home deliveries, and manages pharmacy benefits for more than 32,000 patients per day. Through its Concierge PBM, Next Day Valet mail order and Direct Express local services, OnePoint serves more than 350 hospice programs and is available in 50 states.

OnePoint was one of the first pharmacies to begin serving the hospice industry when the Medicare hospice benefit began in the 1980s. Today OnePoint has grown to be one of the leading national hospice pharmacies with 15 locations strategically positioned throughout the United States, with additional plans for expansion.... For full info follow application link.