UPMC is looking for a full-time Office Assistant I to support both Summit Family Practice and Grandview Family Practice! This position offers day shift hours from 8 AM to 4:30 PM, with travel required between the two offices. We are seeking a candidate with experience in a medical office setting, though this is not a requirement. Strong customer service skills and the ability to interact effectively with patients are essential for this role. Apply today to join a great team and receive a robust Totals Reward package!!

Responsibilities:

• Verify accuracy of patient information and records in both the medical record and computerized scheduling system.

• Schedule, coordinate, and reschedule patient appointments while efficiently communicating necessary messages to staff and providers.

• Greet and register patients in a polite and timely manner, offering necessary instructions and directing them to the appropriate department or personnel.

• Inform relevant department or personnel of a patient's arrival, completing all required check-in and check-out functions.

• Maintain a clean and organized waiting area, ensuring the beverage station and reading materials are stocked and well-kept.

• Prepare patient charts for upcoming appointments, ensuring all relevant information is current and complete.

• Answer incoming telephone calls, screen appropriately, take messages, and provide accurate information as needed.

• Maintain and update physician schedules to ensure proper appointment scheduling and confirmations, and complete necessary paperwork such as encounter forms and referrals for billing purposes.

Required:

• High school diploma or GED

• 1 year work experience, preferably in a medical office setting

Preferred:

• Knowledge of medical terminology

• Word processing and computer experience

• Customer service experience

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran