Position Description: QMS/ISO Manager

Under the supervision of the CCO, the QMS/ISO Manager will be responsible for leading our quality team.  This role combines a strong foundation in quality assurance and ISO 9001:2015 expertise.  The QMS/ISO ensures ISO regulatory compliance and requirements are met and the corporation meets all standards.    The QMS/ISO Manager oversees the Quality Management System (QMS) ensuring compliance with customer and regulatory requirements.

Responsibilities:

• Understand and represent PRI™'s mission, vision, and values to all internal and external customers
• Interact with government and private sector clients, partners, and PRI™ staff in a professional and accountable manner, and as a representative of PRI™ management
• Engage internal and external clients in appropriate communication that manages client expectations and builds a collaborative relationship with the client
• Proactively manages and coordinates activities to ensure timeliness of deliverables
• Interact with project team members to successfully fulfill contract obligations with the highest quality and in a timely manner meeting PRI™ ISO requirements `
• Instills integrity throughout the organization via active participation in ISO requirements including but not limited to timely submission of Corrective Action Plans for all matters in which either PRI™ standards and/or corporate contract standards have not been met. Communicating outcomes to team members to ensure a positive, open, environment which mitigates risk and achieves a culture of Continuous Quality Improvement
• Develop, implement, and manage quality assurance policies and procedures, ensuring compliance of ISO standards.
• Oversee the entire quality assurance process, including audits and testing to ensure integrity and PRI Quality policies are met and/or exceeded.
• Serves as primary point of contact for ISO quality related inquiries and issues.
• Collaborates with team members to address quality issues, implement corrective actions, and ensure that quality objectives are achieved.
• Conduct regular reviews and updates of QA policies and procedures to adapt to new regulations, ISO standards and industry best practices.
• Determines quality standards and the requirements to meet these standards: Recommends procedures used to ensure criteria is being met.
• Organizes supporting ISO documentation, policies, procedures, training materials, etc. in a document management system.
• Fosters a culture of high performance, continuous quality improvement and collaborative teamwork.
• Oversees, implements, audits and monitors ISO initiatives
• Maintains ISO data management systems with timely and accurate reporting of audit findings, investigations and initiatives.
• Responsible for internal ISO reviews and management reviews to ensure corrective and preventative actions are implemented and assessed.
• Responsible for providing data capture and analysis of key indicators and reporting of such to the CCO/CEO and subsequently, the PRI Board of Directors.
• Facilitates and leads ISO quality related investigations. Provides immediate reporting of outcomes to the CCO/CEO and COO.
• At the discretion of the CCO, may present recommended policy changes to the Compliance Committee for consideration and approval activities.
• Recommends annual goals and outcomes to the CCO and subsequently to the PRI Board of Directors.
• May serve on Compliance Committee
• Perform other duties as assigned

Requirements:

• Bachelor's degree or other advanced degree with additional experience
• Expert in ISO 9001:2015 standards
• Technical writing, ability to understand and translate complex regulations into ISO Standards
• The ability and confidence to communicate effectively both verbally and in writing with executive management and clients
• Possess good interpersonal skills, e.g. tact, sensitivity, ability to listen, to be assertive at times
• The ability to work quickly, flexibly, effectively and positively in response to requests made at short notice
• Flexible and adaptable, comfortable with managing a range of tasks in a fast-moving, dynamic growing environment
• Proactive, ability to work under own initiative without direction
• The ability to prioritize and organize own workload in an effective and accurate manner, while working within broad guidelines
• Reliable and trustworthy; Integrity is required
• Excellent organizational and communication skills
• Must be detail oriented.
• The ability to contribute to and work effectively within a team environment
• Willing to take on additional tasks as required and learn new skills
• Willingness and ability to undertake training needed to fulfill the changing requirements of the job
• Proficient in MS Office, including PowerPoint, Access, and Outlook
• Ability to be discrete and maintain high levels of confidentiality
• Must be free of conflict of interest (COI) as defined in 1154(b)(1) of the Social Security Act (SSA)
• Ability to obtain and maintain U.S. Government Security Clearance

Preference will be given to those individuals who reside in, or are willing to relocate to, a recognized HUBZone.  (Go to http://map.sba.gov/hubzone/maps/ for more information).

FLSA status: Exempt

Corporate Compensation Plan is applicable to this position

PRI is an equal employment opportunity employer.  All qualified applicants including Disability/Vets or other qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Qualified candidates may apply by clicking, "Apply Now". Next, submit your resume. You may complete a cover letter on the following screen. *You must contact the employer via one of the methods listed on the screen after clicking "Apply for this job". * Please be sure to identify PA CareerLink as your referral source.