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Lake Erie College of Osteopathic Medicine Staff Registrar in Erie, Pennsylvania

Staff Registrar

Overview

Date Posted:

9/5/2024

Location:

Erie

Address:

1858 West Grandview Boulevard

City:

Erie

State:

PA

Country:

United States of America

Category:

Administrative and Support

Employment Status:

Full-time

Description

JOB SUMMARY : The Staff Registrar is r esponsible for assisting with handling registration and maintaining the integrity of students’ personal information and academic records. This position will play a key part in the implementation of student management programs, including testing programs with different student populations.

CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES:

  • Acts with integrity, honesty, and knowledge to promote and preserve the culture, values, and mission of LECOM;

  • Acts as administrative representative with faculty, staff, and visitors in a professional, friendly manner at all times;

  • Maintains confidentiality, professional appearance, and pleasant demeanor;

  • Works with the Registrar and Assistant Registrar to manage activities and assist with organization in the Registrar's office;

  • Serves as a content expert and accepts responsibility for the management of student records;

  • Advises and consults with administration and management regarding operational problems in the Registrar's office;

  • Works with the team to resolve problems regarding academic student records;

  • Provides resources on graduation and degree requirements;

  • Issues transcripts and grades, verifies enrollment, loan deferments, and insurance forms, and issues background checks;

  • Holds counseling sessions with students at the time of registration or during the course of the academic year;

  • Interviews parents, faculty and students with special requests related to admission and registration;

  • Performs data entry and archives files or transcripts;

  • Participates in the organization of interviews, on-campus visitation, open houses, white coat, commencement, and other departmental programs;

  • Participates in service unit goals setting and continuous improvement;

  • Serve on school committees as required and provides administrative support to standing and ad hoc committees as required by the Registrar;

  • Documents completion of training of tasks and responsibilities;

  • Assists with assessment processes;

  • Assists with aspects of financial aid;

  • Maintains a calm demeanor during periods of high volume or unusual events to keep operating to standard and to set a positive example for the overall department;

  • Maintains regular and punctual attendance;

  • Contributes directly to the Mission of LECOM embodying the essence of Osteopathic Principles and Practices by assisting with Institutional fundraising and participating in the LECOM Scholarship Auction;

  • Participates in scholarly activity so to enrich and broaden the student learning experience;

  • Commits to being a representative of LECOM by being actively involved in the community, including, but not limited to, serving on Boards, participating in community fundraisers and overall outreach; and

  • Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the Registrar’s office and the Institution.

    EEO/AA/M/F/Vets/Disabled

Minimum Requirements

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Effective communication skills, both written and verbal;

  • Experience with Ellucian Banner software;

  • Knowledge of academic and student records terminology;

  • Knowledge of the protocols and procedures in Institutional education;

  • Publication, layout, and critical thinking skills;

  • Ability to develop and implement procedures;

  • Demonstrable accuracy concerning daily work assignments;

  • Good public relations and marketing skills;

  • Ability to work effectively under pressure in a fast paced environment;

  • Confident in handling ambiguity and fluid situations and have an abundance of common sense and pragmatism;

  • Ability to work with individuals at all levels in the organization and throw equal enthusiasm behind the more routine, hands-on activities, as well as those requiring a higher profile;

  • Organizational skills, must be accurate and attentive to detail;

  • Ability to maintain an established work schedule; assess and prioritize multiple tasks and demands;

  • Interpersonal skills to include tact and diplomacy;

  • Organizational and planning skills, including attention to detail and follow-through;

  • Strong computer literacy and accurate data entry skills;

  • Maintain confidentiality of work-related information and materials;

  • Establish and maintain effective working relationships;

  • Knowledge of the protocols and procedures in Institutional education;

  • Ability to learn quickly;

  • Ability to understand and carry out oral and written instructions and request clarification when needed;

  • Flexibility to accept other duties needed/assigned for the department needs;

  • Ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations;

  • Ability to report to work as scheduled, ready to devote full attention and energy to the important work of LECOM; and

  • Ability to accept work directives from managers and supervisors in a respectful and cooperative manner.

    MINIMUM QUALIFICATIONS:Education and experience equivalent to: a Bachelor’s Degree is required. Previous educational or similar experience preferred. Experience handling student records and working with Banner or similar educational software is highly preferred.

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