Library Computer & Technical Services Supervisor

Print (https://www.governmentjobs.com/careers/eugene/jobs/newprint/4596661)

Apply



Library Computer & Technical Services Supervisor

Salary

$71,656.00 - $93,121.60 Annually

Location

Eugene, OR

Job Type

Full-Time Regular

Job Number

03954

Department

Library, Recreation & Cultural Services

Division

Eugene Public Library

Opening Date

07/31/2024

Closing Date

9/12/2024 5:15 PM Pacific

• Description

• Benefits

• Questions

General Statement of Duties

Application Deadline : Thursday, September 12, 2024, at 5:00 p.m.

ONLINE APPLICATIONS ONLY

RESUME & COVER LETTER REQUIRED

We are currently seeking a qualified individual to supervise a dynamic team comprised of 5 Technical Services and 4 Computer Services professionals. Our aim is not to find a "unicorn," but rather a candidate who possesses the skills and expertise in either acquisitions, processing, and cataloging, or in the administration and maintenance of technology systems, infrastructure, and resources within a library setting. We are also seeking someone motivated and willing to learn in areas where they may not have prior experience.

Our goal is to find a candidate that pledges to create innovative and meaningful experiences for patrons as they work with their team and other library staff. We are looking for someone who will cultivate their own personal and professional development, and that of the 9 staff members they supervise. Strong communication, problem-solving, and leadership skills are essential as this individual will lead our Computer and Technical Services (CaTs) team, playing a critical role to connect staff with tools and resources and facilitating access for patrons to library services As a supervisor and member of the library leadership team, the successful candidate will demonstrate a commitment to stay current on library trends and to collaborate with internal and external parties in efforts to support our collection and enhance access to technology and other resources that meet and exceed the needs of both staff and patrons.

Eugene Public Library is a vital member of the community, and we uphold the City of Eugene values of equity, professionalism, integrity, and trust; and we understand that a thriving community is built from embracing and encouraging diversity of thought, experiences and abilities. You are encouraged to apply if you are excited to support the library’s mission of providing equitable resources and opportunities for everyone to create a connected, caring and inspired community.

Create. Cultivate. Connect. Collaborate. Community.

Salary Range: $71,656.00 - $93,121.60 Annually

The City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA) (https://www.oregon.gov/boli/workers/pages/equal-pay.aspx) . You can learn more about our process at our How to Apply (https://www.eugene-or.gov/674/How-to-Apply) page.

Department/Division: Library, Recreation, and Cultural Services / Eugene Library

Location: 100 W 10th Ave., Eugene, Oregon

Living & Working in Eugene: For more information on living in Eugene, how the City of Eugene operates, and more, visit this page. (https://eugene-or.gov/4913/Living-Working-In-Eugene)

Schedule: Full Time. Schedule will be determined by busin e ss n e e d. May include weekends and e v e nings as d e t e rmin e d by th e hiring manag e r.

Benefits: The City of Eugene offers robust and competitive benefits. For more info, click the Benefits Tab, or visit this summary page (https://www.eugene-or.gov/DocumentCenter/View/59858/Benefits-at-a-Glance-Guide) as well as this benefits package page (https://www.eugene-or.gov/DocumentCenter/View/1817/Non-Rep-Basic-Benefits-Package?bidId=) .

Bilingual Pay Benefit: This position qualifies for up to an additional 5% of base salary for bilingual pay. Please see “Supplemental Information” at the end of the posting for more information.

What to Expect from Our Application Process: Please see our How to Apply (https://www.eugene-or.gov/674/How-to-Apply) page for more information on our application process.

Examples of Duties Performed - Duties may include but are not limited to the following

• Provid e human b e ing-c e nt e r e d custom e r s e rvic e and communication, both v e rbal and writt e n.

• Promot e valu e s of e quity, div e rsity, inclusion and acc e ssibility.

• Pr e par e and pr e s e nt v e rbal and writt e n information to library staff, City staff, and the public .

• E stablish and maintain h e althy working r e lationships with library staff, City staff, and external vendors.

• Work collaborativ e ly and ind e p e nd e ntly.

• S e e k innovativ e solutions to m e e t op e rational n e e ds.

• R e spond to r e qu e sts for s e rvic e in a tim e ly mann e r .

• Provid e l e ad e rship, m e ntorship and support that h e lps to maintain moral e and trust and confid e nc e .

• Us e ind e p e nd e nt judg e m e nt wh e n applying polici e s, proc e dur e s, and standards to work proc e ss e s .

• S e t prioriti e s using tim e and proj e ct manag e m e nt skills.

• Stay curr e nt with e m e rging tr e nds, standards, practic e s, and t e ch nologi e s in librari e s .

• May staf f library s e rvic e d e sks, participat e in programming and outr e ach, and p e rform oth e r duti e s and sp e cial tasks as assign e d.

• Manag e workgroup staff p e rformanc e , including formal and informal e valuations, t e am m e e tings, and 1:1 m e e ting; ov e rs e e r e cruitm e nt and s e l e ction of workgroup staff.

• Mak e budg e t r e comm e ndations; administ e r approv e d budg e t of workgroups; retain final accountability for workgroup e xp e nditur e s ; manag e and negotiate license agreements and contracts.

• Approv e s tim e sh e e ts, p e rsonal tim e off and procur e m e nt card purchas e s.

• Coordinat e s and supports training for library staff in th e assign e d program ar e a.

• P e rforms r e gular In Charg e of Building (ICOB) duti e s acting as th e point of contact for patron b e havior, m e dical situations, faciliti e s issu e s and staff assistanc e .

• Works with r e mot e t e ams.

• Collaborat e s with v e ndors, City IT, workgroup m e mb e rs, library staff and oth e r v e st e d parti e s to impl e m e nt and maintain t e ch nology, and physical and digital coll e ctions and r e sourc e s.

AREAS OF RESPONSIBILITY

Computer Services

• Implementation, configuration, maintenance, and upgrades of library technology, such as Polaris, Faronics Deep Freeze, Envisionware, LPT:One, PC Reservation, RFID, InformaCast, ScanPro, MFDs, adaptive technology.

• Supervise staff who use SQL, PowerShell, Active Directory, Group Policy/SCCM, Google Analytics, MARC Edit, OCLC, Springshare products, etc.

• Oversees library staff adherence to City of Eugene policies, security best practices, and software license agreements and ensures that best practices are revised as needed to meet the changing needs of our patrons and technology landscape.

• Maintenance of library’s internal (Intranet) and external (internet) web presence and information and analytics about electronic resource usage and holdings, including the library’s catalog, website, and vendor administration tools.

Technical Services

• Metadata concepts, software and computer languages, such as, OCLC, MARC Edit, RDA, authority control, BIBFRAME,Dewey Decimal System, LC and other thesauri, subject headings, genre/form terms, non-MARC formats (for example, Dublin Core or MODS), XML, and emerging methods and create catalog standards.

• Support procurement and organization of, and access to, supplies, books, videos, games, electronic resources, serials, etc. for a library including procurement laws, policies, and procedures and related software and hardware.

• Library processing and preservation workflows, including care and preservation of the materials in a library, incorporating identification and circulation, binding, conservation techniques, microfilming and digitization.

• Acquisition, receiving, cataloging, serials, database maintenance, processing, mending, and withdrawal of physical and electronic materials.

  Classification Information

To view detailed information on the duties, knowledge, and abilities that may be expected for this position, please see the classification: Librarian 2 (https://www.governmentjobs.com/careers/eugene/classspecs/19840?keywords=Librarian%202&pagetype=classSpecifications)

Qualifications

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferrable skills from a variety of sources and experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role .

When screening your application, the City will consider an equivalent combination of relevant education and experience which provides the applicant with the knowledge, skills, and abilities required to meet minimum qualifications for this position.

MINIMUM QUALIFICATION:

Experience:

Two y e ars providing progr e ssiv e ly r e sponsibl e prof e ssional library work ; sup e rvisory or l e ad e xp e ri e nc e d e sirabl e .

Training / Education:

Poss e ssion of a Mast e r of Library Sci e nc e d e gr e e from an Am e rica n Library Association accr e dit e d coll e g e or univ e rsity .

Additional Requirements:

MUST PASS A BACKGROUND CHECK

Knowledge, Skills, Abilities:

• Knowl e dg e of tr e nds in library t e ch nology and applicabl e syst e ms or th e principl e s and practic e s of acquisitions, cataloging, and mat e rials proc e ssing is highly d e sirabl e .

• Pr e f e rr e d e xp e ri e nc e with or ability to l e arn in a r e asonabl e amount of tim e :

• Troubl e shooting and supporting hardwar e and softwar e

• Using MS Offic e 365, including Outlook, T e ams, Shar e Point, e tc.

• Adh e ring to financial polici e s and proc e ss e s in a gov e rnm e nt s e tting

• Working with r e mot e t e ams

• Int e grat e d library syst e m administration (Polaris pr e f e rr e d)

Supplemental Information

What to Expect from our Selection Process: Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required . Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Marijuana use is evaluated consistent with current state law regulations. PLEASE NOTE: Once the posting closes, the process can take 4-6 weeks to complete .

Diversity, Equity, and Inclusion: The City of Eugene is committed to a respectful work environment. We value the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally responsive services to all members of our community. As part of our commitment to diversity, equity, and inclusion we desire to welcome, respect, and create a sense of belonging for a wide range of identities and experiences in our workforce. Women, people with disabilities, and persons of color are strongly encouraged to apply.

The City of Eugene complies with the Americans with Disabilities Act of 1990 . Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at (541) 682-5061.

In compliance with the Immigration Reform and Control Act of 1986 , the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States.

If a job posting indicates this position is temporary (not limited duration) then the employee serves at will. Temporary employees do not receive benefits through the City of Eugene unless required by City, State or Federal code/statute.

Salary and Benefits

The normal starting salary is the first step shown on the posting. Other placement in the salary range may be considered depending on qualifications and experience. Periodic advancement through the salary range is dependent upon merit. The City provides a full range of benefits, including holidays, vacation, sick leave, retirement benefits, deferred compensation, physical examination, life insurance, and long-term disability. Health, dental, and vision benefits are available.

To view a summary of benefits (http://www.eugene-or.gov/DocumentCenter/Home/View/1817) and/or benefit premium rates (http://www.eugene-or.gov/DocumentCenter/Home/View/1811) click the respective link. Click here to view information about Total Worker Health. (https://secure.neogov.com/images/AgencyImages/jobposting/658/jobpostings/image/BeWell_Handout.png)