We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! Role Purpose Reporting to the Facilities Manager and working as part of the overall Facilities Team, the Assistant Facilities Manager will manage a range of soft services and provide the necessary support to ensure the efficient and effective running of the site. What this job involves Manage the team providing first line soft services to the site(s), including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services Monitor and FM project tickets. Act as liaison and logistical support for planned utility outages including method of procedures, job hazardous assessment, crane pick plan, and site as-builts and drawings. Occasional overtime required to support outages scheduled after normal business hours. Monitor and maintain office and warehouse equipment and supplies Manage and maintain regular contact and meetings with relevant vendors - to report on issues, recommendations, and cost estimates Weekly walk-round with the vendor cleaning manager ensuring cleaning quality standards are maintained Manage trouble ticket queue - interface with internal customers and action queries promptly in line with service level agreements Manage daily health & safety issues - maintaining regular scheduled meetings and records of the fire and safety teams/fire drills/safety equipment/training Manage Wiki pages and other communication channels for the site(s) Deputise / provide cover for Building Operations Engineer / Facilities Manager when appropriate Responsible for all other duties and tasks as assigned Every day is different, and in all these activities, we'd encourage you to show your ingenuity Sounds like you? To apply you need to have: Knowledge of the Facilities/Office Services Coordinator role Previous experience of working within a in a high profile corporate environment Previous reception or hospitality experience Education: Diploma/degree level Problem solving skill Good decision making Excellent written/verbal communications Spreadsheet and word processing Customer focused Good inter-personal skills Assertive Attention to detail What you can expect from us You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you... Apply today at jll.com/careers. JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family resp