Job Description:

The Workday System Administrator is a member of the Enterprise Systems team at Fairfield University. In this role, you will support the Director of Enterprise Systems and the cross-functional leads by serving as a technical resource for the Workday HCM, Finance, Payroll and Student applications. You will configure security roles and business processes across the organization and continuously monitor new Workday feature releases to evaluate their impact on role management and business processes. You will also be responsible for developing, implementing, and maintaining internal security and role management policies and procedures to ensure compliance and efficiency.

The ideal candidate will have prior Workday technical experience, including security administration and functional knowledge of HCM, Financial, and/or Student business processes.

Primary Responsibilities:

• Workday System & Security Administration:

• Serve as the primary administrator for the Workday platform, responsible for configuration, maintenance, data loads, integrations, upgrades, optimization, security-related questions, and security design across HCM, Finance, Payroll, and Student applications.

• With input from appropriate functional leads, integration administrators and analysts, manage and maintain security groups, roles, and mapping to business processes, ensuring segregation of duties and compliance.

• Perform audits on system roles and access logs to ensure accuracy and proper security controls on a periodic basis.

• Lead the validation and vetting of all roles and respective security group assignments, domain security policies, and business process security policies.

• Support and communicate Workday releases and enhancements to maximize the system's capabilities, assisting with the implementation and testing of new features.

• Participate in system testing, including unit testing, integration testing and user acceptance testing for Workday updates, enhancements, and integrations.

• Monitor, track progress, and resolve Enterprise System support tickets and collaborate and support functional leads with escalated issues.

• Be proactive in understanding inbound and outbound data integrations, monitoring system health, scheduled jobs, alerts and notifications.

• Ensure that the Workday platform maintains a set of best practice standards for security concepts, data integrity and data protection, and compliance.

• Be an active participant in enterprise user group meetings and facilitate discussions when needed

• Business Process Administration:

• Work with stakeholders across the University to identify opportunities for process improvement and streamline existing business processes to ensure alignment with institutional goals.

• Actively participate in learning University business processes and how they translate to manual, semi-automated and automated processes.

• Understand the University enterprise systems portfolio of third party applications and how they interact with Workday.

• Assist functional leads in configuring complex business processes, including building calculated fields and advanced routing rules.

• Troubleshoot business process issues and work collaboratively to ensure stable and consistent functionality of the Workday environment.

• Develop and maintain documentation related to business processes and security configurations, and provide training for end-users as necessary.

• Reporting & Audits:

• Create and update reports based on business requirements using Workday's report writing tools, ensuring proper prioritization.

• Produce and review audit reports to assess role and access management accuracy.

• Maintain and enhance reporting frameworks to support operational excellence.

• Training

• Provide security and administration training to ITS team members and functional leads to ensure they are equipped to effectively use Workday, its features, and provide secondary support.

Qualifications:

• 3-5 years of Workday Platform experience required

• 3 years of experience in Workday security administration, including the design and configuration of security groups and roles

• 1-3 years of Workday report-writing experience

• 1 year of experience working with Workday EIB, RaaS and Web Services

• Strong proficiency in Workday ERP functional products (HCM, Finance, Payroll and/or Student) and Workday's business process framework

• Workday Prism experience preferred

• Experience with business intelligence tools such as Power BI and the Microsoft Office suite

• Experience with data governance and reporting and/or integration processes, procedures, and best practices

• Demonstrated ability to build and modify custom Workday reports, dashboards, and calculated fields

• Experience in troubleshooting, root-cause analysis, and providing solutions for security and business process-related issues

• Workday certification in Workday Student, Workday Financial, Integrations, Security, Reporting and/or HCM strongly desired

• Previous experience in an information technology environment

• Previous experience in higher education a plus

• Workday Implementation experience with other Workday modules such as Workday Student Journeys, Adaptive Insights, Learning, Prism, and Extend a plus

• Experience with query languages: SQL, WQL a plus

Knowledge and Skills:

• Strong leadership, planning, organizational, and project management skills

• Self-directed approach with a high degree of initiative to investigate and resolve issues

• Excellent organizational and time management skills

• Strong attention to details and ability to meet deadlines

• Strong work ethic, intellectual curiosity, good judgment, and positive attitude

• Strong visual presentation skills

• Strong interpersonal skills and a collaborative team member

• Working knowledge of accounting, general ledger structure, and basic financial statements

• Experience working closely with non-technical business owners on a technical solution

• Ability to understand business processes, workflows, and requirements

• Ability to work multiple tasks

• Excellent analytical and problem-solving skills

• Excellent customer service skills

• Envisions and proposes new methods to perform tasks, and accepts new and ongoing initiatives, objectives, and solutions to gain sought-after results

• Anticipates and embraces change; demonstrates willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions

Education :

• Bachelor’s degree in technology field or commensurate professional experience

Working Conditions:

• On-campus work preferred; remote and hybrid work arrangements will be considered upon request

• Some occasional travel to Workday training and annual Workday Rising Conference

• May require occasional evening and/or weekend work

This position is not eligible for immigration assistance. Potential remote work from the following states:

• California

• Florida

• Georgia

• Illinois

• Indiana

• Maryland

• Missouri

• New Jersey

• North Carolina

• Pennsylvania

• Texas

Category:

ITS - Admin

Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate.

*Disclaimer

The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice.

All offers of employment are contingent upon a satisfactory background check.

Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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