Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

Optimizes patient experience and supports providers by anticipating and responding to patient needs and requests of the health care team. Assists technologists/physicians with related modality exam/procedures. Supports efforts that ensure delivery of safe patient care and services. May be required to work a variety of shifts including days, nights, weekends, and holidays.

Allows care providers to focus on patient care by coordinating the patient flow which includes but not limited to: scheduling of inpatient exams/procedures, coordinating with the floor nurse for availability of patient, arranging transportation and/or transporting patients to and from the modality, updating of patient information in the electronic record, preparing and assisting patients while in the scan room, assists with positioning patient on table prior to and after exams, communicating scheduling delays or changes to the appropriate individuals, communicates with ordering providers on behalf of Radiologists, and ensure that modality rooms are properly stocked with supplies.

Qualifications

High school diploma or GED and two years related experience; or an Associate Degree in a healthcare or service-related field. Related experience includes an environment requiring multi-tasking, within an administrative/physician's office or retail/service industry. Completion of Basic Life Support training, MRI Safety training and Safe Patient Handling education are also required based on assignment.

Previous medical experience preferred in a hospital or clinic outpatient setting, including knowledge of procedures. Successful completion of Clinic Operations approved medical terminology course within 6 months of position start date is required. Qualified candidates must be customer-focused, service-oriented, possess strong verbal/written communication skills, and can trouble shoot, problem solve, and balance conflicting demands. Role requires independent decision making and sound judgment capabilities, with strong attention to detail and follow through. A demonstrated ability to work effectively in a fast-paced team environment, manage difficult and emotional situations, remains calm under stress, displays empathy and maintain positive communication is also required. Must have strong keyboarding and computer skills. Demonstrates basic understanding of insurance terminology.

Certification as Medical Assistant (MA), Patient Care Assistant (PCA), or Certified Nursing Assistant (CNA) preferred.

Proficiency in IV access preferred

Exemption Status

Nonexempt

Compensation Detail

Compensation range is $19.57 -$27.02 / hour

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Friday 8am - 4:30pm

Weekend Schedule

NA

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Andrea Hansen

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.