Job Information
ManTech Principal Technical Support Specialist in Falls Church, Virginia
Secure our Nation, Ignite your Future
Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement.
Currently, ManTech is seeking a motivated, career and customer-oriented Principal Technical Support Specialist, Asset Management in the Falls Church/Alexandria, VA area. This is an ONSITE position supporting the US government.
Responsibilities include, but are not limited to:
Providing technical support to staff and customers by testing software and hardware products
Maintaining software documentation
Responding and following up on internal and external customer support problems
Providing support to end users for either PC, server, or mainframe applications and hardware
Provide technical leadership in base labor category description. Apply this leadership in any phase of the system development life cycle support as task requirements dictate and may have a high level of expertise in one area
Plan, recommend, and perform changes
Utilize an accomplished knowledge of multiple technical disciplines, unique applications, and business management practices to develop technical and/or business solutions to client problems
Assist clients in planning and developing objectives and goals
Support client objectives while conforming to the client’s operating practices
May be required to act as a technical supervisor
Basic Qualifications:
7+ years of IT management experience
Bachelor’s degree in information technology management or equivalent
Applicable and current project/program management certifications (i.e., PMI certs)
Applicable and current information technology certifications (i.e., DoD 8570/DoDM 8140 certs)
Complex problem solving and troubleshooting skills
Comfortable in stressful situations and able to work well under pressure
Oral and Written Communication Skills, Organizational Skills, Presentation Skills using PowerPoint, Public Speaking Skills, Team-building Skills, Typing Skills
Strong critical thinking, appropriate judgment, and decision-making skills
Preferred Qualifications:
- Master’s degree in information technology management or equivalent
Security Clearance Requirements:
U.S. Citizenship required
Ability to obtain and maintain a Public Trust clearance prior to setting start date
Physical Requirements:
Sedentary work that primarily involves sitting/standing/talking/walking
Remaining in a stationary position, often standing or sitting for prolonged periods
Communicating with others to exchange information
Working with computers
For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.
If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.
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