We\'re looking for someone with positive vibes, & a willingness to help others. A team player with an innovative mindset, who likes to think outside the box. Who We Are: First Citizens\' is committed to providing team members with the ability to create their own unique journey while feeling supported & empowered to be their best authentic self. Our core values Do What\'s Right, Get Better Every Day & Support & Improve Our Community are important to us. If you\'re looking to make a difference & be part of something bigger, this may just be the place for you! Qualifications What You\'ll Do: As a Member Advocate, you will provide a positive member experience & assist in various branch activities, to help members of the community achieve financial freedom! There is no list of products to sell - simply advocating for our members while providing support to our internal & external communities. What We Require: First Citizens\' believes training & learning are always possible when you have a can-do attitude. All we ask is that you have the want to help others & our community. The rest, we can figure out together. What We Offer: Supportive & collaborative work environment Opportunities for learning & development Continuing Education & Tuition Assistance Employee Assistance Program Work-Life Balance 401K Program (Fully Vested - 5% Company Match) Computer Loan Program Volunteer Time Off Health Insurance Ancillary Products Working Conditions The work environment characteristics described here are representative of those the team member encounters while performing the essential functions of this job. Physical Demands Efforts This function requires moderate standing, walking & sitting. Will be sitting while performing computer data entry functions. Position does not involve climbing or crawling but may on occasion kneel/squat. Requires lifting & moderate carrying of items up to 25 pounds such as a bankers box. Ability to operate normal office equipment such as, telephone, copy machine, fax, scanner, & computer. Mental & Visual Demands Specific vision abilities required by this job include: close vision & ability to adjust focus. Work Environment This position typically works in an office environment. Noise is moderate & typical of conversations & office equipment. Americans with Disabilities Act First Citizens Federal Credit Union complies with all aspects of the Americans with Disabilities Act (ADA) & state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions &/or advancement opportunities, termination, compensation, training & any other conditions or privileges of employment. The company will provide reasonable accommodations that do not cause an undue hardship. Additional Notes Nothing in this job description restricts managements right to assign or reassign duties & responsibilities to this job at any time. This job description is subject to change at any time