Make your mark at the world's largest HVAC company Location: Faribault/ Owatonna, MN What's in it for you: Paid Time Off 88Hours of Holiday Pay Medical, Dental and Vision Insurance Plans Pension Plan funded by Daikin Tuition Reimbursement Referral Bonus Program Growth Opportunities Climate Controlled Facility What you will do: Provides more advanced first and second line analysis and response to incident and service request tickets submitted by internal business users. Supports and administers complex client /desktop systems, applications an d local infrastructure components Provides project management or participates in project implementations of client / desktop systems, applications and local infrastructure. Responsible in taking system inventories and building documentation client / desktop systems, applications and local infrastructure. Assists in the administration of a large complex group of infrastructure components. Works closely with Infrastructure Specialists to resolve complex issues affecting desktop applications and operations. Initiates new responsibilities and help to plan for the future of client /desktop systems, applications an d local infrastructure May direct tasks of more junior team members. Evaluates and may recommend purchases of solutions. May participate in on-call duties on a weekly rotational basis. Minimum Requirements: 4-year Bachelor's Degree 5+ years experience Experience with IT support in a manufacturing facility. Daikin Applied Americas Inc. is an equal opportunity employer and encourages applications from minorities, woman, the disabled, protected veterans, and other qualified applicants. Work visa sponsorship is not available for this position. Equal Opportunity Employment: It is the policy of Daikin Applied to provide equal employment opportunity (EEO) to all persons regardless of race, creed, color, religion, gender, gender identification, sexual orientation, age, national origin, disability, protected veteran status, genetic information, marital status, membership or activity in a local commission, or any other characteristic protected by federal, state or local law.