customer service representative.

• farmingdale , new york

• posted 1 day ago

job details

summary

• $28 - $30 per hour

• temp to perm

• associate degree

• category office and administrative support occupations

• referenceAB_4684673

job details

We are looking for a reliable and dedicated Customer Service Representative (CSR) to join our team. This position is essential to the smooth operation of our distribution process, as it involves order entry, inventory verification, coordination with warehouses, and customer support. The ideal candidate will have experience in inside sales, a work ethic, and a high level of attention to detail. Experience in industrial wholesale distribution, particularly within the metal fastener industry, is preferred but not required.

salary: $28 - $30 per hour

shift: First

work hours: 8 AM - 5 PM

education: Associate

Responsibilities

• Accurately enter quote and sales data into the system to support order processing.

• Manage the order life cycle from entry to delivery, ensuring smooth communication with customers and warehouses.

• Verify inventory levels and coordinate with warehouses to confirm expected delivery dates, ensuring timely fulfillment of orders.

• Respond to customer inquiries about current, past, and future orders in a professional and timely manner.

• Follow up with customers to provide updates on order status, inventory availability, and delivery schedules.

• Assist with tracking and managing inventory, ensuring all orders are processed and fulfilled correctly.

• Prepare and present reports to leadership as needed, providing useful and accurate information for decision-making.

Skills

• Customer Service

• Basic Software Skills

• Basic Computer Skills

• Follow-up

• Customer support

Qualifications

• Years of experience: 3 years

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

DC

daniel cohen

• +1 631 427 1096 (tel:+1 631 427 1096)

• dan.cohen@randstadusa.com