MCA, your trusted advisor for wireless communications, data, and security services is seeking a Bench Technician in our Fayetteville, NC Order Fulfillment Facility to support our growing MSS division.

MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.

WHAT YOU WILL BE DOING:

• Assists and collaborates well with team, Manager, and customer.

• Team-focused with a passion to meet customer needs.

• Engrave radio casings and housings as directed.

• A resourceful technician, who sometimes will need assistance/guidance from others.

• Demonstrates a willingness to learn and be mentored on new technologies in communications and equipment.

• Strong communications skills end user and third parties

• Completes assigned tickets properly and on time

• Make minor modifications to electronic circuitry per customer requests and/or deploy factory software/firmware updates

• Assist with shipping and receiving radios and radio accessories

WHAT YOU WILL BRING TO THE TEAM:

• At least two (2) years of experience in diagnosing, repairing, programming, and installing mobile communications equipment. 

• Understanding of / willingness to learn two-way radio theory

• Strong communication skills.

• Proficiency with Microsoft Office Suite such as Word and Excel

• Ability to perform physical tasks like walking, standing, driving, lifting up to 50lbs. 

• A two-year degree in Electronics, IT, or applicable subject.

• Proficient with Motorola equipment – installing, programming, and troubleshooting.

• P25 and/or MotoTRBO experience.

• BDA / DAS installation experience.

• CET certification.

YOUR ENVIRONMENT AND PH YSICAL REQUIREMENTS :

The physical environment requires the employee to work inside and outside in heat/cold, wet/humid, and dry/arid conditions.

While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; utilize personal protective equipment to prevent exposure to potentially hazardous materials, lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; be able to handle semi-frequent stressful conditions (cardiovascular), frequently work in outdoor weather conditions, frequently move equipment weighing up to 50 pounds, occasionally ascend/descend a ladder, operate a motor vehicle, frequently position self to maintain computers or other equipment as needed.

TRAVEL REQUIREMENTS:

Travel as necessary to support company and customer needs.

DIRECT REPORTS:

No Direct Reports

WHO WE ARE

Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.

WHAT WE BELIEVE

We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA, it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.

NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions .

Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.”

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