Construction Quality Representative

Job Category Administration

Market Location NC - Fayetteville/Pinehurst area

Location NC - Fayetteville

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NVR, Inc., Parent Company of Ryan, NV and Heartland Homes, has been helping families build their happily ever after since 1948. As a Top 5 US homebuilder, we’re committed to quality and to our customers and we take pride the nearly 510,000 new homes we have sold and built across the country. Working in the homebuilding industry is tangible and rewarding, but not every job at NVR requires a hard hat. We don’t just sell and build new homes; we also manage teams, acquire land, manufacture materials, provide mortgages to our customers, and provide corporate support to NVR’s multi-billion dollar business operations.

NVR is looking for intelligent, highly motivated, positive, results-oriented employees to join our Fayetteville, NC Manufacturing Plant. You will be a part of an energetic culture where we thrive on teamwork, collaboration, and innovative ideas. If you love working in a fast-paced environment with a high degree of responsibility, this is the position for you. NVR is a growing company with significant opportunities for career growth, advancement, and mobility.

As a Manufacturing Quality Representative, you will be responsible for contributing the NVR’s Brand Promise through providing technical assistance and research for resolving product or service quality issues, both at the plant and in the field. A Construction Quality Representative will also conduct studies and provide analyses to measure the level of quality and service while recommending and implementing plans and actions aimed at improvements.

Primary Responsibilities

• Systematically and proactively expand and improve the plant quality assurance program, through developing, maintaining, coordinating and implementing systems and procedures.

• Maintain and develop reports to measure quality and service levels, while providing analysis and action plans to improve performance.

• Conduct audits, research studies, and communicate findings and recommendations, in both Manufacturing and Homebuilding.

• Integrate shop floor personnel and quality team member’s efforts to understand and meet the customers’ quality expectations.

• Upgrade, perfect maintain quality standards in all departments as needed.

• Troubleshoot product quality issues and perform all necessary steps to correct problems.

• Respond to all questions and issues from Homebuilding operations, in a timely and proficient manner.

• Coordinate and manage special projects as directed.

  Qualifications

• 2+ years construction management or related experience

• Bachelor’s degree preferred

• Ability to read construction blue prints.

• Knowledge of technical aspects of residential construction a plus.

• Ability to develop relationships and engage with internal customers to understand and address their needs and create a best-in-class customer service experience

• Communicates effectively, both verbally and written

• Excellent organizational, planning, and time-management skills

• Demonstrated ability to analyze problems, determine solutions, and drive results to produce desired outcome.

• Results driven with the ability to work under pressure, navigate through change, and balance multiple priorities.

• Experience with Microsoft Office suite (Word, Excel, Outlook, PowerPoint).

• Ability to work adjusted hours, travel to job sites on a regular basis, and attend out-of-state training.

• Good driving record and updated driver's license.

  Life at NVR

  At NVR, your desire to excel is matched by our commitment to your success and we’ll give you the tools and industry knowledge you need. Our management team is tenured and talented, nearly 80% of them promoted from within, so you’ll find mentors who can share their knowledge, provide career guidance and encourage your success.

  NVR also offers benefits among the best in the industry that reflect the strong commitment we have to all of our employees.

• Competitive Compensation.

• Home Purchase Discount.

• Mortgage and Settlement Services Discounts.

• Comprehensive Health, Life and Disability Insurance.

• 401(k) (Full-time employees are eligible to contribute immediately).

• Employee Stock Ownership Program.

• Vacation and Holidays.

  In addition to the traditional benefits, we offer all our employees stock ownership through a profit sharing trust as part of our retirement savings package. NVR has had the highest Earnings Per Share growth rate in the homebuilding industry for the past 10 years, so as we grow financially, so do you.

  We are an Equal Opportunity Employer.Drug Testing and Background Check are required.Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorships.