Position Description The Store Manager provides passion and leadership, while upholding Wally’s standards She/he must have the ability to manage store personnel in all departments, ensure product quality, and is responsible for providing superior guest service . Store Managers typically work a minimum 50-hour work week, including most weekends and holidays. Responsibilities and Duties Foster a workplace that results in the development of a high performing team following all Wally’s policies and procedures. Must be role model, leader, and mentor; must solve problems, make informed decisions, and manage the workforce and time wisely in order to achieve maximum results Recruit, develop, lead, and inspire store leadership and team members. Support departments and team members during high traffic times as needed. Ensure that each department is meeting the execution of daily tasks and operational goals. Manage the product offering, guaranteeing the food quality meets Wally’s standards. Maintains food safety as top priority, completing all necessary forms, ensuring all food service team members are certified and following proper protocols. Work directly with inventory manager to ensure cross merchandised food products are stocked and displayed properly Recruit, develop, and lead a highly effective team of food service team members. Understand and apply federal, state, and local laws in regards to foodservice and general employment matters Manage food service employees, protect quality, and provide superior guest service, such as resolving customer issues quickly in friendly and professional manner Supervise training of all team members and maintain store to appropriate staff levels. Oversee team member performance management and conduct evaluations. Work with GM to manage store budget, control labor and overtime Utilize and ensure proper documentation of all Wally’s policies & procedures, following the Wally’s handbook. Communication with Insperity and Wally’s corporate leadership. Perform other duties as required and/or assigned Ability to work in a fast paced, high pressure environment Employee must be able to perform essential functions of the job with or without reasonable accommodation