Why Endo?

We want the best and brightest people at Endo to help us achieve our mission to develop and deliver life-enhancing products through focused execution. Our nearly 3,000 global team members understand the important role we play in delivering healthcare and are dedicated to supporting each other as we work to bring the best treatments forward. Our shared values of Integrity & Quality, Innovation, Drive, Collaboration and Empathy guide our team and enable us to deliver upon our vision of helping everyone we serve live their best life.

At Endo, we are building a diverse, equitable and inclusive workplace, and we are looking for talented individuals to join our team.

Job Description Summary

Fully functioning key account specialist role that plans and executes a sales process, focusing on covering key customer accounts for Supprelin LA. The key account specialist has broad knowledge of the customer and leverages business knowledge to expand relationships with customers. The key account specialist can fully and knowledgably articulate the strengths and limitations of assigned Endo products and competitor products and utilizes established relationships and ongoing interactions to sustain trust and deliver value with all relevant contacts at institutional, group practice and office-based in a multi-city territory.

Job Description

Fully functioning key account specialist role that plans and executes a sales process, focusing on covering key customer accounts for both Supprelin LA. The key account specialist has broad knowledge of the customer and leverages business knowledge to expand relationships with customers. The key account specialist can fully and knowledgably articulate the strengths and limitations of assigned Endo products and competitor products and utilizes established relationships and ongoing interactions to sustain trust and deliver value with all relevant contacts at institutional, group practice and office-based in a multi-city territory.

Key Accountabilities & Responsibilities

Territory Planning

• Establish and maintain call objectives for geography with minimal consultation with Sr RSM, Key Accounts Specialist to assure proper portfolio balance and planned actions.

• Develop and complete appropriate territory business plan for optimal activity implementing both virtual and live person to person customer facing.

Pre-call Planning

• Create effective call plans that include who to contact, how frequently to contact them, how to contact them (live, phone, web call).

• Develop and execute an individual prescriber plan of action for maximum selling opportunity as developed through territory business plan.

Sales Call Execution

• Understand and use approved promotional materials to support marketing message.

• Employ effective selling (live and virtual) techniques aligning to current strategies set forth by Endo Pharmaceuticals.

• Attain and maintain performance guidelines for the following metrics: call activity, appropriate utilization of samples, Quarterly Business Plan update.

• Incorporate and execute on all expectations regarding adherence to all FDA, PDMA, HPPA, and Endo established Policies on all interactions with Healthcare Professionals.

Post-call Follow Up

• Maintain up-to-date database to document sales call information, trends, future call objectives, sampling data and overall territory performance.

Territory Management

• Effectively manage sample accountability program.

• Execute all administrative responsibilities including but not limited to:

• Complete weekly activity reports as needed.

• Synchronize, check email, and voicemail at least once a day.

• Update Sr RSM on territory business plan on a quarterly basis.

• Complete and track expense reports every 2 weeks at minimum or at the discretion of the Sr RSM.

Maintain & Expand Market & Professional Knowledge

• Maintain an in-depth and sophisticated knowledge of specific healthcare issues, products and diseases states that enables quality engagement in meaningful dialogue, builds credibility and add value when calling on health care professionals.

• Maintain an expert product knowledge base including patient education, consumer education, and factors influencing the market environment.

• Learn and execute core sales training curriculum.

• Learn and apply information regarding new and existing products as demonstrated by tests and Field Contact Reports.

• Gain understanding of local ‘Payer’ environment and incorporate appropriate sales strategies.

• Prepare for, attend, and actively participate in all required sales conferences and training classes at local and/or remote locations.

Qualifications

Education & Experience

Minimal acceptable level of education, work experience and certifications required for the job

• Bachelor’s degree with 3-5 years’ relevant experience preferred.

• Biopharmaceutical Industry experience preferred.

• B2B sales experience required.

• All newly hired experienced (i.e. not entry level) Key Account Specialists should enter at this level, regardless of their tenure or experience elsewhere.

Knowledge

• Able to understand technical issues (medical, computer, data analysis)

Skills & Abilities

Customer Orientation

• Externally Focused

• Actively Listens

• Manages Emotions

• Flexes Customer Approach

• Builds Customer Trust

Business Acumen

• Scans External Environment

• Makes No Assumptions

• Analyzes Market Trends

• Knows Endo as a Business

• Leverages Internal Network

Sells Effectively

• Initiates Dialogue

• Insightful Questioning

• Manages Relationships

• Advances Adoption

• Expands Account Depth

Product & Therapeutic Expertise

• Applies Product Knowledge

• Articulates Marketing Messaging

• Tailors Marketing Messaging

• Articulates Competitive Attributes

• Reframes Conversations

Drive for Results

• Acts with Sense of Urgency

• Communicates Compellingly

• Takes Initiative

• Creates Change

• Gains Commitment

Personal Credibility

• Upholds Endo’s Reputation

• Takes Accountability

• Adapts to Change

• Creates Openness

• Invests in Development

Physical Requirements

• Overnight travel is necessary (50% or more). Territory specific.

• Must have valid driver’s license.

• Ability to safely operate a motor vehicle.

• Ability to lift up to 10 pounds.

Commitment to Diversity, Equity, and Inclusion:

At Endo, our diversity unites and empowers us as One Team, and we are committed to cultivating, and valuing, each person’s unique perspective. We actively promote a culture of inclusion that draws strength from our broad spectrums of diversity, including race, ethnicity, religion, gender identity or expression, national origin, color, sexual orientation, disability status, age, and all our other unique characteristics, qualifications, demonstrated skills, achievements, and contributions, backgrounds, experiences, cultures, styles, and talents.

EEO Statement:

At Endo, we firmly believe in the principles of equal employment opportunity and strive to create an atmosphere where all employees, regardless of their race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability (including pregnancy), age, or military or veteran status, feel valued, respected, and empowered. Our commitment to EEO extends to every aspect of employment, including recruitment, hiring, training, promotions, compensation, benefits, transfers, terminations, and all other employment practices. We are dedicated to ensuring that all employment decisions are based on qualifications, skills, and merit.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.