Patient Safety Monitor Virtual

Job Ref

2401939

Category

Patient Support

Job Family

Patient Care Tech

Department

Telesitters

Schedule

Part-time

Facility

Health Pavilion Fishers

13050 Parkside Drive

Fishers, IN 46038

United States

Shift

Day Job

Hours

One Major and One Minor holiday, 630-7p twice a week. day shift. Not remote.

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference

Virtual Patient Safety Monitors will consistently monitor the patient environment for any potential harms i.e. bed low position, use of gait belt, tampering of IV pump, bed alarms etc.) and report to appropriate on-site care team member to address. This work will occur from a remote work location and use multiple methods of communication to interact with the patient and care team in the department. Works under

the direction of a Registered Nurse. Performs indirect patient care. Indirect patient care can include documentation, assist to reinforce patient/family education initiated by licensed provider or RN and orienting patients and staff to the unit. Collaborates with other team members to perform other services as directed.

• Clinical Practice: Assists Care Team with patient care under the direct supervision of the Registered Nurse(s). Performs patient care in accordance with unit specific guidelines or standards and under the direction of the Registered Nurse. Assist patient with personal needs. Reorient confused patients. Utilize distraction therapy (reading to patient, providing music, playing games etc). Patient safety monitoring as directed by RN. Follows the patient plan of care including but not limited to fall prevention, alcohol withdrawal etc. Utilizes EVADE training as an aggressive behavior management tool

• Department/Unit Accountabilities: Greet patient/family and provide orientation to unit/center, room and virtual technology/tools. Attends team meetings and completes education modules at the direction of unit leadership.

• Communication: Communicate any changes in patient status to nurse promptly. Verbally engage patients and communicate updates and issues/concerns to appropriate RN. Promptly addressing identified and or patient communicated needs. Actively participates in handoff communication between shifts and prior to scheduled breaks.

• Safety: Actively participates in maintaining a culture of safety by reporting safety concerns promptly to appropriate department, nurse or supervisor.

• Customer Service: Identify the needs and expectations of customers and strive to exceed them.

• Quality: Practice continuous Quality Improvement.

• Individuals may not perform all of these duties, or may perform additional, related duties not listed here.

Exceptional Skills and Qualifications

• EDUCATION: High School Diploma or GED at a minimum (Required)

• EXPERIENCE: 1+ years: Healthcare and/or customer service experience (Preferred)

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.

Caring people apply here.

Community Health Network complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Community Health Network does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.