It's more than a career, it's a calling.

WI-Fond du Lac Regional Clinic Main

Worker Type:

Regular

Job Highlights:

• Department: Internal Medicine

• Schedule: 24 hours per week. 8:00 am - 5:00 pm Wednesday, Thursday, Friday

• Starting Pay: $18+ per hour

• Location: Fond du Lac Regional Clinic Main 420 E. Division St. Fond du Lac, WI 54935

Internal Medicine is looking for a Patient Access Representative to join our team! This role is an office position answering phones, making appointments, sending faxes and answering patient questions.

This is a part time, benefits eligible position on the day shift.

Benefit Information:

• Comprehensive Benefits Package

• Medical, Dental, Vision, Life

• Income based medical insurance premium discounts

• HSA/FSA options

• Short and Long-Term Disability

• Generous PTO & PTO Donation Program

• Daily Pay for qualifying positions

• 403b/401k retirement plans

• Tuition Reimbursement and Discounts with participating schools

• Commitment to employee wellness through our EAP

• Free on-site fitness centers at select locations

Job Summary:

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.

• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.

• Assists with coordination of activities related to insurance pre-certification/authorization.

• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.

• Performs clerical and reception duties associated with patient registration.

• Identifies process improvement opportunities and participates in improvement plans.

• Works on special projects as needed.

• May review the work of others.

• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience

EXPERIENCE

• One year experience

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.

• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.

• Frequent keyboard use/data entry.

• Occasional bending, stooping, kneeling, squatting, twisting and gripping.

• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

• None

Department:

7062000038 Internal Medicine

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

24

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status , or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?_ga=2.205881493.704955970.1667719643-240470506.1667719643)