Posting Detail Information

Working TitleAssistant Director, Special Programs and Student Employment Operations

Position LocationFort Collins, CO

Work LocationPosition qualifies for hybrid/in-office work

Research Professional PositionNo

Posting Number202400958AP

Position TypeAdmin Professional/ Research Professional

Classification TitleManagement I

Number of Vacancies1

Work Hours/Week40

Proposed Annual Salary Range63,000 - 65,000

Employee Benefits

Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, commitment todiversity, equity and inclusion (https://inclusiveexcellence.colostate.edu/about/) , and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.

• Review our detailed benefits information here. (https://hr.colostate.edu/wp-content/uploads/sites/25/2021/01/benefits-summary-afap.pdf)

• Explore the additional perks of working at CSU here.

• For the total value of CSU benefits in addition to wages, use our compensation calculator (https://hr.colostate.edu/total-compensation-calculator/) .

• Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in (https://hr.colostate.edu/prospective-employees/our-community/) !

Desired Start Date09/01/2024

Position End Date (if temporary)

To ensure full consideration, applications must be received by 11:59pm (MT) on06/24/2024

Description of Work Unit

Colorado State University is a Carnegie research-extensive land grant university committed to the ideal that educated and motivated people can make a difference in the world. Colorado State expects its graduates to become active, responsible citizens who excel in a competitive world.

The Office of Financial Aid hosts a portfolio of student services which constitute a functional arrangement that is unique to Colorado State University ( CSU ). In addition to comprehensive financial aid counseling and program administration of federal, state, institutional, and private financial aid funds, the department also provides customer service for all aspects of student billing, tuition classification, and student employment operations. The office operates under the Division of Enrollment and Access to provide student-centered assistance by working under federal, state, and university guidance that enables students to enroll, manage their finances, achieve their academic goals, and graduate in a timely manner. Our dedicated team of financial aid professionals carry out this extraordinary work each day, with an eye toward equity, accuracy, and a purpose-driven credo that always supports student access and success.

Seventy-five percent of CSU students are financial aid recipients, and the institution disburses over $345 million of financial aid annually. The Office of Financial Aid seeks professionals who wholeheartedly believe in access to and success in higher education and want to be part of a culture of diversity and inclusion.

Position Summary

As part of CSU’s land grant mission, the Office of Financial Aid is committed to the principle of inclusive excellence. A successful candidate will share in our common goal to welcome, value, and affirm everyone on our campus, embracing their various identities, skills, ideas, talents, and contributions. In addition, a successful candidate will equitably assist students in navigating the often complex and confusing financial aid process in support of access and success.

Reporting to the Associate Director for Operations, the Assistant Director for Special Programs serves in a key leadership role for the Office of Financial Aid and the Operations Management Team. This position participates fully in administrative responsibilities for the department, which include:

• Interpreting, formulating, and implementing policy.

• Responding to needs of daily functions between Operations, Systems, and Client Services teams.

• Collaborating with Director and Leadership Team to provide vision and direction for the office, advancement of department, division, and University objectives, and responding to the needs of our constituents.

The Assistant Director for Special Programs provides significant oversight and coordination for operational functions required to administer federal, state, and institutional financial aid. The position exercises oversight of special programs in financial aid, which include distance education, study abroad programs, non-degree certificate programs, articulation agreements, athletic scholarship, and student employment operations. The Assistant Director ensures that the Office of Financial Aid provides exceptional service to these highly varied activities with a focus towards innovation, efficiency, effectiveness, compliance, and in adherence to the mission and culture of Colorado State University.

This is a twelve-month, full-time permanent position based on the CSU Fort Collins campus, with the potential for flexible work arrangements including hybrid office/remote work.

Required Job Qualifications

• Bachelor’s degree from an accredited institution of higher education in the liberal arts, sciences, engineering, business, arts, agricultural sciences, or related field.

• Three years’ experience in a Title IV financial aid office with demonstrated knowledge of financial aid program administration and experience in campus-level implementation of regulations and policies.

• Excellent oral and written communications skills, as demonstrated by application materials submitted.

• Demonstrated experience in delivering excellent service to students, families, and both on- and off-campus constituents.

• A personal or professional commitment to diversity as demonstrated by persistent effort, active planning, allocation of resources and/or accountability for diversity outcomes.

Preferred Job Qualifications

• Master’s degree from an accredited institution of higher education in the liberal arts, sciences, engineering, business, arts, agricultural sciences, or related field.

• Experience managing staff (professional staff or student staff) within an office setting.

• Functional expertise in Ellucian’s Banner student information system.

• Demonstrated leadership in the field of financial aid administration through involvement in trade associations, a record of professional presentations, engagement in board service, and advocacy.

Diversity Statement

Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.

Essential Duties

Job Duty CategorySpecific Title IV Program Administration

Duty/Responsibility

• Serve as point of contact for all special programs; act as a liaison for the Office of Financial Aid to the campus community to ensure program eligibility and compliance as required by federal and state agencies.

• Ensure policies and procedures are met for programs offered through CSU Online. Ensure financial aid applicants enrolled in these programs have financial aid processed and funds credited to their student account by established deadlines.

• Ensure policies and procedures are followed for study abroad programs. Ensure financial aid applicants enrolled in these programs have financial aid processed and funds credited to their student account by established deadlines.

• Develops annual cost-of-attendance parameters for distance degree programs.

• Works closely with Associate Director for Operations to ensure program compliance, including interpretation of federal regulations and implementation of systems to enact those regulations in a manner that is in adherence to the mission and culture of Colorado State University.

• Ensures compliance with FERPA regulations.

Percentage Of Time30%

Job Duty CategoryStudent Employment Operations Oversight

Duty/Responsibility

• This position directly coordinates the awarding and management of work study awards, for federal, state, and institutional work study programs. The position routinely engages with the Director, Associate Director for Operations, the Federal Funds Accountant, the CSU Career Center, and various campus partners to ensure equitable, effective, and compliant work study awarding.

• In conjunction with the Coordinator for Work Study, the Student Employment Operations Specialist, Human Resources, and the CSU Career Center, the position oversees processing of HR assignment approvals, timekeeping, and various earnings reports for both work study programs, and student hourly positions for campus.

• Communicates pertinent campus information to work study employers, including payroll processing date changes, semester start/end dates, work study renewal or request information, and any other updates regarding work study policies or regulations.

• Collaborates widely with Career Center to engage with employers and to cultivate relationships that support CSU students and their work study experience.

Percentage Of Time25%

Job Duty CategoryManagement, Leadership, and Supervision

Duty/Responsibility

• The Assistant Director is a member of the Operations management team and brings forward concerns or issues that affect the delivery of financial aid to students, along with well-developed solutions or other alternative courses of action. Works closely with Associate Director for Operations to chart direction for overall activities of the Operations unit.

• Continually monitors workflow within Special Programs, adjusting or reassigning tasks based on volume or programmatic needs. Continually monitors internal office referrals between the team and the Client Services unit to address unique student situations or troubleshoot issues.

• Directly supervises five full-time professional staff.

Percentage Of Time25%

Job Duty CategoryCampus Engagement and Collaboration

Duty/Responsibility

• Works with campus partners to facilitate the financial aid process for students participating in articulation agreement programs and responds to the needs of emerging partnerships. These relationships with the Office of Financial Aid exist between (but are not limited to) the CSU Online, Office of International Programs, University Athletics, The Institute for Shipboard Education/Semester at Sea, and the University of Alaska at Fairbanks Veterinary Education Program.

Percentage Of Time10%

Job Duty CategoryCounseling and Training

Duty/Responsibility

• Counsel students and families on availability and eligibility of financial aid programs.

• Assists as needed with Financial Aid outreach efforts on campus and within the community.

• Assists as needed with university recruitment programs, such as visit days for prospective students and activities targeting admitted students.

• Provides training to Office of Financial Aid staff on program requirements administered within the Student Eligibility team.

Percentage Of Time5%

Job Duty CategoryProfessional Development

Duty/Responsibility

• Represent the Office of Financial Aid and the University to outside agencies.

• Attend professional conferences and actively engage in professional associations to remain abreast of federal student aid regulations, guidelines, processes, and best practices.

Percentage Of Time5%

Application Details

Special Instructions to Applicants

For full consideration, all materials must be received by 11:59 pm (MT) on 06/24/2024.

Applicants should submit a cover letter and resume that demonstratesany and allof the required and preferred qualification that they meet.

CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact.

References will not be contacted without prior notification to candidates.

Conditions of EmploymentPre-employment Criminal Background Check (required for new hires), On-call Status - addressing inherent technology issues, disbursement challenges, etc. which may require assistance during "off-work" hours, Travel - Travel to conferences for federal updates, industry training, best practices, etc., Special Requirements/Other - Credit Check Required

Search ContactCorey Martin, corey.martin@colostate.edu

EEO Statement

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. TheOffice of Equal Opportunity (https://oeo.colostate.edu/) is located in 101 Student Services.

The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715,titleix@colostate.edu.

The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836,oeo@colostate.edu.

The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836,oeo@colostate.edu.

Any person may report sex discrimination under Title IX to theOffice of Civil Rights, Department of Education (https://www2.ed.gov/about/offices/list/ocr/docs/howto.html) .

Background Check Policy Statement

Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

References Requested

References Requested

Minimum Requested3

Maximum Requested3

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Do you have a Bachelor’s degree from an accredited institution of higher education in the liberal arts, sciences, engineering, business, arts, agricultural sciences, or related field?

• Yes

• No

• • Do you have at least three years’ experience in a Title IV financial aid office with demonstrated knowledge of financial aid program administration and experience in campus-level implementation of regulations and policies?

• Yes

• No

Applicant Documents

Required Documents

• Cover Letter

• Resume

Optional Documents