Overview

SOS International LLC (SOSi) is currently seeking an Associate Systems Administrator (Data Services) in Fort Huachuca, AZ . The ideal candidate may support the following assets: VMware Virtual Machines, VMware application management servers, Backup Appliances, Hypervisor, Server Blade Chassis, Disk Arrays, and Storage Switches.

Essential Job Duties

• Implement, deploy, operate, and maintains the virtual infrastructure and data services enclaves at remote installations.

• Perform fault management, trouble analysis, support incident handling, and reporting for all VI systems.

• Install, configure, and maintain both physical and virtual storage.

• Monitor the capacity of storage and virtual environments to ensure adequate resources are available to meet mission requirements.

• Provide restoration and disaster recovery support for all critical systems and services.

• Support patching and system hardening through STIG application.

• Develops, updates, and provides evidence for POAM maintenance and resolutions for all team controlled assets identified with an open security vulnerability requiring mitigation.

• In conjunction with internal and external customers, perform Continual Service Improvement actions to refine and improve reporting capabilities in VMWare vRealize Operations Manager.

• Resolve Incidents/Tickets in accordance with documented procedures.

• Perform Quality Assurance follow-up with customers/end users.

• Comply with documented processes and procedures.

• Utilize monitoring tools such as VMWare vRealize Operations Manager and Microsoft SCOM.

• Hosts virtualized Operating Systems and Appliances for technical teams and customers.

• Follow ITIL best practices to manage tickets and processes.

• Develop and/or maintain SOPs, TTPs, and SmartBooks associated with current knowledge of relevant technologies as assigned.

• Participate in special projects as required.

Minimum Requirements

• Active in scope SECRET w/T5 clearance or the ability to obtain Interim SECRET w/T5 eligibility.

• HS +2 or AA/AS or BA/BS.

• An IAT II certification (CCNA-Security, CND, CySA+, GICSP, GSEC, Security+ CE, or SSCP) is required.

• Excellent team skills, must be thorough, must have excellent communications skills, written and verbal.

• Ability to work in a dynamic cross-organizational team environment.

Preferred Qualifications

• ITIL Foundation Certification

Work Environment

• Working conditions are normal for an office environment.

• Fast paced, deadline-oriented environment.

• May require periods of non-traditional working hours including consecutive nights or weekends (if applicable).