Job Description

One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply can’t. The Love Boat promises something for everyone.

We’re looking for an amazing National Accounts Coordinator. You’ll be responsible for the support, development, and improvement of our National Account team projects and account activity by focusing on document management, liaising with accounts and internal departments, and creating standardized communications.

Here’s a summary of what Princess is looking for in its National Accounts Coordinator. Is this you?

Responsibilities

• Asset Creation and Proofing

• PPT collaboration/assistance with trade marketing team when needed

• Proofing and Approving Assets for accounts marketing plans

• Ad/banner requests (consortia programs, customer flyers for various accounts ex: Alaska & Japan TLN Dream Vacations/ Cruise One flyer)

• Responsible for Run of Show and Conference Sheet

• Creation, Coordinating, Maintaining the Conference and Events Sheet and Updating as necessary.

• Managing the sponsorship, promo costs and budgets

• Creating ROS for each show and assisting with dining and event planning for events

• Register PC leadership team members, ordering promos/ collateral for events and shipping to tradeshows

• Attending hosted, sponsored national account conferences when necessary.

• Manage leadership and trade marketing team schedules for PPT development, rehearsals, and creative assets.

• Scheduling and organizing the different aspects of a project. Will assist National Account Managers and clients coordinate events and be involved in planning vendors, liaison for onboard group special services coordinators for an upcoming National Account client and trade events.

• Assisting National Account Managers with managing and forecasting for T&E, Conference and Events Budgets.

• Managing and tracking concession, FAM cabins, Inports and agent incentive programs

• Manage an extremely active calendar of conferences, events, national account appointments; compose and prepare correspondence of all mediums, that is sometimes confidential; arrange complex and detailed travel plans (including shipboard cabin bookings), itineraries, and agendas; and compile documents in preparation for high level conferences, events, FAM, etc

• Monitors progress on departmental projects; assists to facilitate the timely and successful completion of the project.

• Contributes to departmental goals by maintaining ongoing management of department's budget and has solid understanding of POLAR, policies and procedures.

Requirements

• Associate degree, completion of a technical school or equivalent combination of education, training and experience required.

• Requirement proficiency with Princess reservation system POLAR; booking information navigation, group pricing/availability, contracts, understanding and reviewing pricing fare codes.

• Ability to prioritize and manage multiple tasks simultaneously to meet deadlines while maintaining attention to detail.

• Strong written and verbal communication skills with the ability to handle confidential & sensitive information with discretion.

• Proficient in the use of MS Office 365 (Outlook, OneDrive, Teams, SharePoint Online, Word, Excel and PowerPoint).

• Ability to work independently on assignments with sound judgment, proactively solving complex problems that impact the department.

• Ability to build effective internal and external relationships

• Proficiency using MS Office Suite, including Outlook and MS Teams

• Ability to work independently and remotely

• Strong organizational and communication skills

• Technical proficiency and computer skills for specific tasks and projects – specifically requirement of POLAR

• Strong attention to detail

• Must be legally authorized to work in the United States. Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).

Please note that this position can be 100% fully remote, US Only (please note that Princess Cruise Lines is not setup to hire anyone in the following states: AR, CT, DE, HI, IA, KY, LA, ME, MT, MS, ND, NE, NH, OK, SD, VT, WV, WI, WY)

What You Can Expect

• Cruise and Travel Privileges for You and Your Family

• Health Benefits

• 401(k)

• Employee Stock Purchase Plan

• Training & Professional Development

• Tuition & Professional Certification Reimbursement

• Rewards & Incentives

• Base Hourly Range: $20.53 - $27.69. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/ .

Princess is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

#PCL