LBM Sales Support Coordinator

Location: Fort Wayne, IN Level: Hourly Division / Department: Lumber & Building Materials Reporting to position: Division Manager

About the Role: The Sales Support Coordinator role requires versatility and efficiency. This person will be working alongside Lumber and Building Materials staff and managers to accomplish tasks, work on projects, assist in administrative work, and collaborate for ideas.

While this position supports our Lumber & Building Materials division, previous industry experience in lumber and building materials is not required for this role. We are committed to providing extensive training. What we value most in a candidate is a proactive attitude, the ability to be coachable, and strong professional acumen.

Responsibilities:

• Works in a diverse and collaborative team environment utilizing clear communication to deliver high productivity and contributes to the success of the team and goals

• Support Lumber & Building Materials (LBM) managers and supervisors to gather information, expedite, and complete projects

• Enter and maintain sales orders, purchase orders and contracts

• Audit orders for accuracy

• Provide Traders and Specialists with order tracking support

• Prepare documents, materials, presentations and other projects as needed

• Update and maintain member information as needed

• Answer calls and assist with any questions or transfer to corresponding department

• Assist in inventory management

• Gather freight rates

• Update reports, documentation, and price lists as needed

• Coordinate meetings with the department and the entire trading floor

• Assist in any other task that traders may need done

  Education and Experience:

• High school diploma

• Associates degree (preferred)

• Customer service experience is a plus

  Skills and Abilities:

• Excellent oral and written communication skills

• High-level of attention to detail to ensure accuracy

• Self-starter and eagerness to learn product knowledge and processes.

• Problem solving skills, and ability to meet deadlines

• Organizational skills and customer service oriented

• Positive attitude and personality

• Data Entry and technology skills including Google Workspace

  Benefits available to you:

• Full insurance benefits package including Medical, Dental, & Vision

• Paid time off to foster work/life balance

• Profit sharing

• Bonus Pay opportunities

• Retirement funding opportunities

• Education reimbursement

• Health club reimbursement

• Career advancement opportunities

  About Do it Best: We’re the only US-based, member-owned hardware, lumber, and building materials co-op in the home improvement industry. We proudly serve thousands of locations in over 50 countries, offering exceptional merchandise and services driving us to nearly $5 billion in annual sales. Our goal is to help our members grow and achieve their dreams. Culture: Each team member is valued as an individual - with their intrinsic value at the forefront. We prioritize your career growth through one-on-one training, conferences, tuition assistance, mentoring and more. We encourage authentic relationships by hosting social events and fostering a culture where lasting friendships are made. In fact, the three most valued aspects of being a part of the Do it Best team are the culture, the compensation, and the level of fulfillment that each team member experiences from their role. Our Philosophy: Serving others as we would like to be served Our Mission: Making the best even better Our Goal: Helping members grow and achieve their dreams