A Mortgage Loan Officer plays a crucial role in facilitating the mortgage lending process. Their primary responsibilities are to assist clients in securing mortgage financing for purchasing or refinancing real estate properties. This involves guiding clients through the entire loan application process, from initial inquiry to closing. Mortgage Loan Officers evaluate applicants financial backgrounds, including credit history, income, and assets, to determine their eligibility for various mortgage products. Throughout the process, Mortgage Loan Officers ensure compliance with relevant regulations and internal policies, maintain communication with clients and referral sources, and collaborate with internal teams to facilitate a smooth and timely loan closing. Overall, Mortgage Loan Officers serve as trusted advisors to clients, helping them navigate the complexities of mortgage lending and achieve their homeownership goals.

JOB DUTIES AND ESSENTIAL FUNCTIONS:

• Work with clients to understand their mortgage needs and financial situations. Guide clients through the mortgage application process, including gathering necessary documentation and completing applications accurately and efficiently.
• Evaluate mortgage loan applications to determine eligibility based on creditworthiness, income, assets, and property value.
• Analyze financial data and credit reports to assess risk and make informed lending decisions.
• Provide personalized guidance and recommendations to clients regarding mortgage products, interest rates, terms, and repayment options.
• Educate clients on the various aspects of the mortgage process and answer any questions or concerns they may have.
• Ensure compliance with all applicable regulations and internal policies throughout the mortgage loan process.
• Adhere to industry standards and best practices to maintain the integrity of the lending process and protect the interests of both the bank and the client.
• Cultivate and maintain strong relationships with clients, real estate agents, and other referral sources to generate new business opportunities and referrals.
• Collaborate with internal teams, including underwriters and processors, to facilitate a smooth and timely mortgage loan closing process.
• Meet or exceed established performance metrics, including loan volume, quality, and customer satisfaction targets. Actively participate in ongoing training and professional development opportunities to enhance skills and knowledge of mortgage lending practices and products.
• Perform other duties and special projects as assigned.

WORKING CONDITIONS:

• Air-Conditioned work environment.
• Consistent and timely attendance is required to ensure uninterrupted operational efficiency and exemplary service delivery.

PHYSICAL DEMANDS:

• Sit for extended periods of time.
• Walk, stand, bend, squat, twist, and reach.
• Simple grasping and fine manipulation.
• Extended keyboarding.

MINIMUM REQUIREMENTS:

• High School diploma or equivalent is required.
• 3 or more years of Mortgage Loan Officer and/or mortgage industry experience required.
• Strong communication skills (verbal and written), analytical, organizational, and presentation skills.
• Ability to gather and analyze data from multiple sources and work on more than one project at a time is crucial.

PREFERRED REQUIREMENTS:

• A degree in Finance or Business is a plus.
• Valid NMLS number preferred (the bank can provide if needed).
• ITIN Mortgage Loan experience is preferred.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.