Description

Supervise and coordinate the activities of outpatient program staff including development, implementation and evaluation of the program services offered.

ESSENTIAL FUNCTIONS:

• Supervise and coordinate the activities of the patient of the program.

• Assist with development and implementation of operating policies and procedures for the program, ensuring that procedures and workflow are consistent with program objectives, protocol, regulations and standards, as well as that operations conform to established environmental, safety, and infection control requirements.

• Develop and implement treatment or care plans, as well as develop and patient maintain charts and records. Provide direct routine assessment and treatment, including clinical procedures, as required, within the parameters of the program.

• Assist in the selection, training and assessment of staff, may provide feedback for performance reviews and assessments.

• Provide education to patients, their families, staff or other practitioners within area of specialty.

• Serve as liaison and provide consultation on issues, regulations and standards pertaining to area of specialty.

• May participate in the implementation of plans for the marketing and promotion of program services to the targeted population.

• As appropriate, provide outreach services to the community in area of clinical specialty.

• May be required to provide transportation.

• Provide guidance and direction to staff and encourage/build mutual trust, respect and cooperation among team members.

• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Master's degree in human services field preferred.

• Two or more years' experience working with the population of the facility required.

• One or more years’ supervisory experience required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Licensed counselor/therapist, for the area of clinical expertise.

• CPR certification

• De-escalation/restraint certification required (training available upon hire and offered by facility).

Qualifications

Skills

Preferred

• Leadership: Advanced

• Planning & Organizing: Advanced

• Attention to Detail: Advanced

Behaviors

Preferred

• Leader: Inspires teammates to follow them

• Dedicated: Devoted to a task or purpose with loyalty or integrity

Education

Preferred

• Bachelors or better

• Masters or better

Licenses & Certifications

Required

• Lic Master's Social Wkr

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)