Job Description

Manages the day to day operations of the department by supporting the case management and interdisciplinary healthcare team in facilitating patient care through the continuum. Monitors department activities to ensure optimum case management, including education, competency and accountability of the licensed staff who provide services to patients. Provides clinical oversight and training in collaboration with the Department Educator and leadership team to ensure staff competence, and develops core case management standards and programs to facilitate optimal patient care and effective transitions to an alternate level of care. Responsible for identifying key performance indicators for the department, ensuring all professional and organizational standards are kept, and ensuing organizational and staff accountability. The Manager will also be responsible for recruitment, hiring, staff development, performance improvement, and progressive discipline as necessary. In addition, program planning, budgeting, and longer term strategic planning for the department in keeping with organizational vision and goals are significant aspects of this role. This position will come in contact with patients in the neonate, infant, child, adolescent, adult, and geriatric age groups. Employee performs clinical duties in accordance with population specific guidelines and adheres to National Patient Safety Goals as outlined in policy and procedures. Provides cross coverage in all settings as required in the care continuum, including weekend rotation.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

At least 4-5 years of case management experience in a large hospital (100 or more beds)

 Leadership experience (either team lead, manager, etc.)

 Successfully initiated streamlined work processes (process improvements etc.)

 Proficient in Microsoft Office (Word, Excel, Powerpoint)

 Empathetic / servant leadership style, culture is a BIG thing on this team

 Bachelors Degree (Doesnt have to be BSN- Manager is opened to a social worker in this position if they match the other qualifications) Plusses:

 EPIC experience (specifically experience with reports)

 CCM or ACM cert null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.