Description We are offering a unique opportunity for a Customer Service and Warehouse Distribution Center Coordinator in Gardena, California. This role will primarily focus on providing exceptional customer service and managing warehouse operations. It presents a short-term contract employment opportunity, where the successful candidate will be responsible for addressing client inquiries, coordinating warehouse activities, and utilizing Microsoft Office tools to optimize operations.

Responsibilities:

• Provide high-quality customer service to clients, promptly addressing inquiries and resolving issues.

• Manage and coordinate activities within the warehouse distribution center, ensuring smooth operations and timely order fulfillment.

• Utilize Microsoft Excel, Word, and PowerPoint to create reports, analyze data, and prepare presentations as needed.

• Demonstrate proficiency in Warehouse Management System (WMS) to oversee inventory management, order processing, and shipping/receiving operations.

• Adapt to flexible work hours to accommodate business needs, including evenings and weekends if required.

• Maintain efficiency and composure in a fast-paced environment, particularly during high-volume periods.

• Collaborate with cross-functional teams to optimize processes and enhance overall efficiency.

• Perform data entry tasks and manage inbound and outbound calls as part of the role.

• Schedule appointments and manage email correspondence with clients and team members.

• Utilize customer service skills to ensure client satisfaction and maintain the company's reputation. Requirements • Proficiency in answering inbound calls and managing both inbound and outbound calls in a call center setting

• Experience providing exceptional customer service, including handling customer inquiries and resolving issues

• Ability to perform data entry tasks with high accuracy and attention to detail

• Proficient in using Microsoft Excel and Microsoft Word for data organization and communication

• Familiarity with order entry procedures and the ability to efficiently process orders

• Capability to manage and schedule appointments effectively

• Experience with email correspondence, including responding to customer inquiries and concerns via email

• Ability to perform data entry tasks efficiently and accurately

• Strong communication and interpersonal skills to interact effectively with customers and team members

• Demonstrated ability to handle high-stress situations and maintain a high level of professionalism

• Willingness to learn and adapt to new technologies and processes.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .