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GARLAND-CITY OF Field Services Technician II in Garland, Texas

Summary

Responsible for connecting, reconnecting and/or disconnecting utilities for customers that are moving-in, moving-out, or that are delinquent on accounts for the City of Garland.

Pay Range:

$

15.54 - 19.25 (Depending on qualifications and experience)

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Disconnect and reconnect electric/water services.

  • Install sleeves on back terminal ends of meter.

  • Accurately and efficiently perform water/electric meter readings.

  • Re-read electric and water meters upon customer requests.

  • Re-check all disconnected utilities, as needed.

  • May perform the duties of the Field Service Technician I, as needed.

  • May train new hires on field service operations.

  • Other duties as assigned.

Minimum Qualifications

  • High School Diploma or General Equivalency Diploma (GED)

  • 2 years related experience in meter reading and/or field operations

Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Qualifications

Education/

Experience:

  • 2-4 years experience meter reading and electric utility industry

  • Class D water license preferred, not required

Knowledge, Skills and Abilities

  • Intermediate knowledge of electric/water meter(s) reading

  • Intermediate knowledge of city street and address systems

  • Intermediate knowledge of public contact techniques and principles

  • Ability to provide excellent customer service

  • Ability to work a flexible schedule and assignments

  • Ability to work independently and meet deadlines

  • Ability to work in a team environment

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Licenses and Certifications

  • Valid Class C Texas driver's license
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